Beatriz Delgado
Lodi,CA
Summary
Driven service professional successful at delivering vital support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
11
11
years of professional experience
Work History
Senior Administrative Clerk
CITY OF LODI
01.2025 - Current
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional; quickly and accurately helping out customers.
- Effectively process and audit department invoices, checks, cash and payroll in order to maintain financial stability; prevented an overpayment of $35,000 in invoices for Public Works.
- Provided vital coverage for the Administrative Assistant ensuring timely delivery of Council communication, Council agenda and routing contracts to meet organizational and departmental objectives.
- Currently providing support for the vacant Management Analyst position, ensuring punctual processing of organics waivers and essential backyard services applications.
Enrollement Quality and Compliance Manager
BIG BROTHERS BIG SISTERS OC
05.2023 - 09.2024
- Lead a team of 5, conducting performance reviews and 1:1s to foster continuous improvement; interviewed, hired and trained personnel.
- Implemented SOPs, boosting team productivity and ensuring operational excellence.
- Streamlined compliance processes and data reporting, achieving 100% adherence to local and national regulations.
- Conduct detailed financial audits by pulling agency data reports to verify DOJ and DMV billing, enhancing financial transparency.
- Produced training materials for the agency national standard 9.6.3 and successfully implemented the curriculum to adhere to government laws.
Family Enrollment Coordinator
BIG BROTHER BIG SISTERS
08.2021 - 05.2023
- Streamlined family communication, improving enrollment efficiency by 20% through prompt responses.
- Led community outreach, increasing child enrollment by 10% via strategic partnerships.
- Independently maintained and updated Excel spreadsheets and data dashboards.
- Managed records of closed files, ensuring data integrity and organization.
Treatment Team Specialist
COLLEGE HOSPITAL COSTA MESA
11.2019 - 08.2021
- Effectively reconciled hospital billing and responsible for internal month audit and patient chart audits.
- Successfully coordinated and communicated with staff regarding patient documents and transportation.
- Created plus maintained spreadsheets and forms for the unit.
- Managed the front office, attending to any patient, doctor, or staff concerns in person and over the phone.
Server and Bartender
OLIVE GARDEN
07.2016 - 11.2019
- Responsible for maintaining a clean, inspection ready work space.
- Monitored timely food distribution ensuring special requests, like special diets, were followed.
- Safely served wine, beer, and made mixed drinks for the entire restaurant.
- Balanced out bar cash drawer at the end of the night and account for all transactions throughout the day.
Shift Lead
POLLO LOCO
07.2014 - 05.2016
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Facilitated timely delivery of special projects like writing Council communication and routing contracts to meet organizational and departmental objectives.
- Effectively process department invoices, checks and cash in order to maintain financial stability.
Education
Bachelor of Science - Human Development
California State University Long Beach
Long Beach, California05.2019
Skills
- Fluent in Spanish
- Excellent analytical skills
- Detail oriented
- Great at multitasking and fast learner
- Excels in time management and organizational skills
- Communicates well with others
- Excellent interpersonal skills
Timeline
Senior Administrative Clerk
CITY OF LODI
01.2025 - Current
Enrollement Quality and Compliance Manager
BIG BROTHERS BIG SISTERS OC
05.2023 - 09.2024
Family Enrollment Coordinator
BIG BROTHER BIG SISTERS
08.2021 - 05.2023
Treatment Team Specialist
COLLEGE HOSPITAL COSTA MESA
11.2019 - 08.2021
Server and Bartender
OLIVE GARDEN
07.2016 - 11.2019
Shift Lead
POLLO LOCO
07.2014 - 05.2016
Bachelor of Science - Human Development
California State University Long Beach
Similar Profiles
Jamie WhitfordJamie Whitford
Sr. Administrative Assistant at City of LodiSr. Administrative Assistant at City of Lodi
Jade WilesJade Wiles
Recreation Leader at City of LodiRecreation Leader at City of Lodi
Abel PerezAbel Perez
Street Maintenance Worker at City Of LodiStreet Maintenance Worker at City Of Lodi
Francisco Lopez SerranoFrancisco Lopez Serrano
Brickhouse Restaurant & Catering at GinoBrickhouse Restaurant & Catering at Gino
Kehlsey RowanKehlsey Rowan
Customer Service/Dispatcher at Atlas DisposalCustomer Service/Dispatcher at Atlas Disposal