Beatriz Dias
Everett,MA
Summary
Energetic bottle service waitress with experience working on up-scale nightclubs/events in Brazil. Well-versed in guest services and beverage operations. Experienced in large-scale events, as well as cocktail services.
Overview
5
5
years of professional experience
1
1
Language
Work History
Family Nanny
Au Pair Care
Brookline, MA
07.2019 - 01.2021
- Facilitated relationships with children and parents by developing caring and structured home environments
- Balanced playtime and limited screen time to optimize types of stimulation and support the development of fine motor, gross motor, and cognitive skills
- Organized different types of activities to enhance physical and intellectual development.
Bottle Service Waitress
Toca Resto Bar
Belem
12.2017 - 04.2019
- Presented menus to patrons, answered questions about menu items, and made recommendations to promote customer satisfaction
- Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses
- Maintained updated knowledge of drink menu items, promotions, specials liquor and beer brands and used persuasive selling techniques to maximize sales.
Bottle Service Waitress
The Week International
Sao Paulo
11.2015 - 10.2017
- Maintained order efficiency and accuracy through clear communication with the bar, earning numerous recommendations from satisfied customers
- Achieved monthly sales goals by using successful strategies to promote specials alcoholic packages
- Answered customers' questions, recommended items, and recorded order information
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bottle Service Waitress
Candi Bar
Boston, Massachusetts
05.2021
- Maintained order efficiency and accuracy through clear communication with the bar, earning numerous recommendations from satisfied customers
- Achieved monthly sales goals by using successful strategies to promote specials alcoholic packages
- Answered customers' questions, recommended items, and recorded order information
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Education
High School Diploma - Sistema Physics
de Ensino
01.2015
Skills
- Sales Expertise Social Perceptiveness
- Problem Solving Effective Communication
- Resilience Active Listening
Timeline
Bottle Service Waitress
Candi Bar
05.2021
Family Nanny
Au Pair Care
07.2019 - 01.2021
Bottle Service Waitress
Toca Resto Bar
12.2017 - 04.2019
Bottle Service Waitress
The Week International
11.2015 - 10.2017
High School Diploma - Sistema Physics
de Ensino
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