Beatriz Elena Orozco
Pharmacy Technician
Redlands,CA
Summary
Licensed Pharmacy Technician accustomed to dealing with providers, patients and the healthcare system looking for a new opportunity with career growth. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
26
26
years of professional experience
Work History
Pharmacy Technician
Oncology Hematology Medical Group
04.2024 - 09.2024
- Schedule appointments, call patients using Praxis, follow adherence procedures
- Aseptic preparation of various IV medications, including chemotherapy, narcotics, and PNS
- Properly record and document patients medications (oral and IV) in EMR
- Dispense medication using Nucleus system
- Follow safety protocols and procedures
- Prepare oral Rx refills, submit prior authorizations
- Cleaning of chemo room, infusion room and compounding hoods and carts
- Calibration and operation of Automix and Baxa pumps
- Stock and keep inventory of drugs and supplies
- Collaborate with nursing department regarding patients delivery and infusion schedule
Pharmacy Technician
CVS Specialty Pharmacy
05.2023 - 01.2024
- Closed door Pharmacy specializing in Multiple Sclerosis, Rheumatoid Arthritis, Growth Hormones and Chemotherapy medications
- Performed data entry and modifications of scanned prescriptions in system
- Validated patient information, performed math calculations and modified dosage/quantity per pharmacist recommendation
- Submitted prior authorization requests
- Verified insurance and updated as needed
- Processed pharmacy claims, verified claims were adjudicated and paid
- Modified ICD 9 and ICD 10 codes
- Accurately filled medication orders using Eyecon automated and Kirby prescription counters
- Stocked and pulled medications for online prescription orders
- Printed labels and scanned prescriptions
- Pulled short dated medications from pharmacy stock
- Performed the daily maintenance of canisters and cleaning of machines
- Restocked drugs and supplies for use by Opti-fill and manual pick stations
Patient Access Representative
San Antonio Regional Hospital
11.2022 - 04.2023
- Provided customer service to patients, physicians and insurance health plans
- Answered calls, provided status, troubleshot concerns and educated patients
- Verified eligibility and updated using One Source, Noridian and DHCS systems
- Confirmed EOB’s using N Thrive system
- Furnished account status and notated Cerner system
- Processed payments in Navigator system
- Handled Incoming and outgoing faxes, patient correspondence, incoming and outgoing mail
- Fluent in Spanish
Pharmacy Technician
County of Riverside
09.2022 - 10.2022
- Cross trained in Mail Order and Out Patient Pharmacies
- Stocked and pulled medication for prescription orders in store and online
- Filled prescriptions as needed under Pharmacist supervision
- Operated Automated fulfillment equipment
- Answered calls from patients, Physician Offices and the healthcare system
- Submitted prior authorization and provided status
- Requested refills from physician office
- Updated ICD9 and ICD10 codes for billing
- Verified daily drug orders and restocked medication following safety product procedures and standards
- Accurately filled prescriptions, capped and printed pharmacy vial labels
- Executed the fulfillment of canisters with specified drugs as directed
- Completed daily maintenance of canisters and cleaning of machines as defined by schedule
- Restocked drugs and supplies for Opti-fill and for manual pick stations
- Processed Prescription claims in IFS system, updated notes per Patient or Physician Office in Epic system
- Confirmed eligibility and updated as required
- Pulled expired or about to expire medications from pharmacy stock
- Delivered medications to in patients at hospital and inmates at correctional facility within hospital
Pharmacy Technician (Externship)
Walgreens
03.2022 - 06.2022
- Stocked and pulled medication for prescription orders in store and online
- Executed prescription orders under Pharmacist supervision
- Ran automated fulfillment equipment under the direction of the Lead Pharmacy Technician
- Answered calls from patients, physician offices and Insurance companies
- Provided status for pending prior authorizations, faxed physician offices for refill requests, updated ICD 9/ICD 10 codes for pending claims
- Confirmed daily drug orders and stocked following product storage procedures and standards
- Filled prescription orders, capped and printed pharmacy vial labels
- Carried out the daily maintenance of canisters and cleaning of machines as defined by schedule
- Restocked drugs and supplies for use by Opt fill as well as for each manual pick station
- Processed Prescription claims in AS400 system and updated notes per patient or physician
- Pulled short dated medications from pharmacy stock
Bilingual Patient Care Coordinator
Quest Diagnostics
10.2018 - 11.2019
- Performed as a liaison between patients and the healthcare system in a Call Center Environment
- Scheduled preventive wellness appointments
- Verified eligibility and coordinated patient services while educating patient
- Mapped distance between appointment visits while assisting team with setting goals for quality assurance and best practices
- Provided referrals for continuing care
Bilingual Patient Care Coordinator
Diplomat Specialty Pharmacy
11.2016 - 08.2018
- Acted as liaison between patients, pharmacy and physician’s office in a Call Center environment
- Communicated with patients for prescription refills, accepted new prescriptions and verified necessary information including current insurance
- Processed, adjudicated and ensured pharmacy claims were paid in Rx30 system, modified ICD 9/ ICD 10 codes as needed
- Placed prescription orders in Core.net system, uploaded rejections, faxed prescription refill requests and order confirmations to physician office, processed copays, documented call details, translated to and from Spanish for pharmacy staff and patients
Pharmacy Claims Processor
Prescription Solutions
04.2001 - 08.2003
- Verified HMO/PPO plans and coverage
- Paid or denied claim reimbursement requests, verified prescription information and plan codes required to process claims
- Documented claims in AS400 system and generated denial letters per rejection and plan guidelines
Customer Service Representative
Prescriptions Solutions
02.1999 - 04.2001
- Verified and updated eligibility, helped Pharmacies troubleshoot and processed claims, translated rejections, educated members on Prior Authorization prerequisites
- Provided Pharmacy Formulary Alternatives
- Processed claim reversal’s and placed prescription orders for Mail Order Service Department
- Updated order status, account balance, refill, and provided customer service in a call center environment
Education
Pharmacy Technician -
Walgreens
06.2022
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Pharmaceutical Calculations
- Dosage Form Preparation
- Aseptic Techniques
- Intravenous admixture preparation
- Drug safety
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Oncology Hematology Medical Group
04.2024 - 09.2024
Pharmacy Technician
CVS Specialty Pharmacy
05.2023 - 01.2024
Patient Access Representative
San Antonio Regional Hospital
11.2022 - 04.2023
Pharmacy Technician
County of Riverside
09.2022 - 10.2022
Pharmacy Technician (Externship)
Walgreens
03.2022 - 06.2022
Bilingual Patient Care Coordinator
Quest Diagnostics
10.2018 - 11.2019
Bilingual Patient Care Coordinator
Diplomat Specialty Pharmacy
11.2016 - 08.2018
Pharmacy Claims Processor
Prescription Solutions
04.2001 - 08.2003
Customer Service Representative
Prescriptions Solutions
02.1999 - 04.2001
Pharmacy Technician -
Walgreens
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