Beatriz Escalante
Alvin,United States
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Sunday School Teacher Volunteer
The Harbor Worship Center
Friendswood, TX
06.2019 - Current
- Assisted in the selection of appropriate Bible stories for each week's lesson plan.
- Supervised small groups of students during field trips or extracurricular activities.
- Attended professional development workshops related to teaching religious education courses.
- Ensured that all students were respectful of one another while participating in class discussions.
- Organized activities such as games, crafts, songs, and other age-appropriate activities to engage students.
- Informed parents about their child's progress in Sunday school classes through verbal or written communication.
- Created materials for use in Sunday school classes including worksheets, handouts, and other visual aids.
- Researched additional resources relevant to upcoming lessons or topics of interest within the church community.
- Attended staff meetings to discuss new ideas or strategies for teaching Sunday school classes.
- Coordinated camps, retreats and vacation bible school events.
Banker
Bank of America
Pasadena, TX
09.2019 - 06.2024
- Generated monthly reports detailing performance metrics for senior management review.
- Analyzed customer's financial information to determine the best banking products for them.
- Ensured compliance with state and federal banking regulations through regular reviews.
- Assisted with onboarding new employees by training them on banking procedures.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Completed daily cash balancing and operated ATMs.
- Assisted clients in setting up online banking services, enhancing accessibility and convenience.
- Received and counted daily inventories of cash, drafts and checks.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Prepared official checks for customer and internal bank needs.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Assistant Manager
Payless Shoe source
Alvin, TX
02.2013 - 06.2019
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Established processes for monitoring customer satisfaction levels.
Education
High School Diploma -
Alvin High School
Alvin, TX06-2013
Skills
- Customer Relations
- Leadership
- Basic Math
- Training & Development
- Planning
- Dependable and Responsible
- Customer Service
- FLUENT IN SPANISH
Timeline
Banker
Bank of America
09.2019 - 06.2024
Sunday School Teacher Volunteer
The Harbor Worship Center
06.2019 - Current
Assistant Manager
Payless Shoe source
02.2013 - 06.2019
High School Diploma -
Alvin High School
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