Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Sunday School Teacher Volunteer
The Harbor Worship Center
Friendswood, TX
06.2019 - Current
Engaged in workshops for professional growth pertaining to religious education instruction.
Organized activities such as games, crafts, songs, and other age-appropriate activities to engage students.
Provided updates on students' performance in Sunday school via verbal and written reports.
Relationship Banker
Bank of America
Pasadena, TX
09.2019 - 06.2024
Ensured compliance with state and federal banking regulations through regular reviews.
Provided customer service to bank clients, answering inquiries and resolving complaints.
Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
Completed daily cash balancing and operated ATMs.
Leveraged customer service and sales abilities to consistently meet performance goals.
Count currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Submitted loan applications to underwriter for verification and recommendations.
Manager
Payless Shoe Source
Alvin, TX
02.2013 - 06.2019
Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively schedule over 4 stores.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Increased sales revenue by developing and executing strategic sales plans.
Implemented effective sales strategies to boost sales in targeted international markets.