Beatriz Espartero Fernandez

- Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments.
- Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Structured HR consulting services to support clients during organizational developments and changes.
- Trained staff on new procedures or processes related to their job functions.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Supported and planned various effective marketing and sales strategies.
- Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Worked closely with human resources personnel to ensure compliance with labor laws.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Delegated work to staff, setting priorities and goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented campaigns and promotions to help with developing goods and services.
- - Ensured compliance with all applicable laws, regulations and organizational policies.
Ensured that safety standards were met while maintaining a safe work environment for all employees.
- Monitored performance metrics such as production rate, inventory control, quality assurance and cost reduction.
- Established goals and objectives that aligned with overall business strategy and monitored progress against those goals.
- Participated in strategic planning sessions aimed at improving operational efficiency across all areas of the business.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Maintained a safe working environment by adhering to safety regulations and procedures.
- Developed strategies to improve customer service, reduce costs and increase efficiency of operations.
- Decreased district operational overhead between branches while improving overall sales.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved conflicts between departments by providing clear direction on tasks or duties.
- Coordinated with other departments to ensure timely completion of projects.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed budgeting plans for each department based on projected revenue growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
- Maintained accurate records of employee performance evaluations, disciplinary actions and attendance records.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed financial data to identify areas of improvement and monitored spending trends across multiple locations.
- Collaborated with other managers to develop plans for new initiatives and projects.
- Visited regional locations to verify full functionality and operational effectiveness.
- Coordinated training programs for newly hired staff members, providing them with the necessary skills needed for success in their roles.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated equipmet sales and service functions to enhance efficiency and deliver optimum customer service.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created reports and established processes to assist with loss prevention and budget maintenance.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created reports outlining operational performance metrics for senior management review.
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Reviewed existing contracts with vendors and suppliers to ensure they are up-to-date and compliant with current regulations.
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
- Recruited and trained employees to enable adherence to common standards and procedures.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Negotiated terms of agreements when necessary in order to secure better pricing or services from vendors and suppliers.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted in recruiting efforts by interviewing prospective candidates for open positions within the organization.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Operated equipment and machinery according to safety guidelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.

- I have been working for the same company in Spain, performing the same functions.

• Aided other departments in development of plans and cost estimates on road, parking lot, and drainage projects.
• Reviewed blueprints and building plans to determine the type of materials needed for construction projects.