BEATRIZ GONZALEZ
El Paso,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Compass Connections
01.2019 - Current
- Maintain accurate and current information for billing, travel expenses, data collection, quarterly stats, accounts, and budgets
- Audit Checklist, References check
- Participate in scheduled meetings and team decisions and operations
- Background Checks for applicants, Check applications
- Design, develop, implement, and oversee internal document controls to manage risks
- Advise on new policies and procedures to mitigate future issues
- Ensure repeatable and manageable processes for collecting, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical teams, projects, or departments across multiple lines of business and multiple field sites
- Ensure compliance with federal, state, local, industry, contractual, and company regulations, specifications, and best practices
- Performed general office duties, such as purchase order supplies on a timely basis, submitting requisitions, and maintaining records management database systems
- In-depth understanding of internal controls standards of Company and ORR policies and procedures
- Outstanding verbal and written communication skills
- Ability to communicate with and develop effective working relationships with others in a team-oriented environment
- Advanced knowledge of MS Office Suite and other relevant software
- Ability to work flexible hours. We operate 24/7/365
- Transportation
- Perform secretarial and administrative duties for program staff including answering telephone, filing, drafting, and preparing correspondence/memorandums, and compiling a variety of reports
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Assisted with human resources tasks such as updating employee files
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records
- Maintained inventory of office supplies and placed orders
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency
- Enhanced office environment, organizing spaces for better workflow and employee comfort
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcome
Strike Team
Family Endeavors
01.2018 - 01.2019
- Floater for clinician’s direct care worker supervise and interact with youth indoors/outdoors activities
- Interact in a Positive and respectful manner with children and all agency staff including supervisors and co-workers
- Enhanced team performance by implementing effective communication and collaboration strategies
- Improved individual player skills with tailored coaching sessions focusing on technique and decision-making
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants
- Completed clear and concise documentation of youth behavior and actions
- Enhanced youth development by implementing structured activities and educational support
- Assisted in proper evacuation of youth during emergency situations such as inclement weather
- Assisted youth with obtaining resources such as food, clothing and shelter
Patient Care Representative
Affordable Dental
01.2015 - 01.2018
- Patient Services
- Telephone Etiquette
- Medical records
- Claims and authorizations
- Verifying insurance
- Collections/Deposits
- Maintained confidentiality of patient data and condition to safeguard health information
- Actively participated in staff meetings contributing valuable insights into improving processes within the clinic to enhance patient experience
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions, scheduled appointments and filed medical records
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction
- Responded to patient queries and concerns concerning insurance coverages and deductibles
- Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments
- Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor
- Enhanced communication between patients, families, and healthcare providers through clear explanations of treatment plans and procedures
- Maintained accurate patient records to support effective diagnoses and proper treatments for each individual case
- Built strong relationships with patients and their families, fostering trust and confidence in the care provided by the facility
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Followed document protocols to safeguard confidentiality of patient records
- Provided excellent customer service to patients and medical staff
- Compiled and maintained patient medical records to keep information complete and up-to-date
Education
Some College (No Degree) - Nursing
El Paso Community College
El Paso, TexasDental Assistant Certificate - Dental Assistant
Careers Center of El Paso Texas
El Paso, TX06-2003
Skills
- Certificate for FEMA under emergency management institute
- Deadline oriented
- Customer service
- Data entry
- Computer skills
- File organization
- Critical thinking
- Documentation and recordkeeping
- Professional communication
- Dedicated team player
Timeline
Administrative Assistant
Compass Connections
01.2019 - Current
Strike Team
Family Endeavors
01.2018 - 01.2019
Patient Care Representative
Affordable Dental
01.2015 - 01.2018
Some College (No Degree) - Nursing
El Paso Community College
Dental Assistant Certificate - Dental Assistant
Careers Center of El Paso Texas
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