Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatriz Hernadez

Windermere,FL

Summary

I am an organized and adaptable professional with a strong willingness to learn new tools and processes. I have previous experience in customer service, administrative task management, and activity coordination. Over the past few years, i have focused om household management, strengthening key skills such as organization, effective communication, and problem-solving. I am seeking remote opportunities where i can contribute value to a team, grow professionally, and provide high-quality service.

Overview

8
8
years of professional experience

Work History

Home Management and Personal Projects

My Self
Windermere, Florida
01.2025 - Current
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Driver Supervisor

Maxx Delivery
Miami, Florida
03.2017 - 12.2020
  • Coordinate that all restaurants will have a driver.
  • coordinate employee schedules
  • To provide support if there was a lot of work.
  • Supervised daily operations of delivery drivers and route scheduling.
  • Trained new drivers on safety protocols and company policies.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Lawyer -

Universidad Yacambu
Venezuela
10-2012

Skills

  • Customer Service and remote support
  • Task Organization y Planning
  • Clear and empathetic communication
  • Faster leaner of new platforms

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Home Management and Personal Projects

My Self
01.2025 - Current

Driver Supervisor

Maxx Delivery
03.2017 - 12.2020

Lawyer -

Universidad Yacambu