Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beatriz Hernandez

Celina,TX

Summary

Known for reliability, attention to detail, and ability to work independently in administrative roles. Ensuring 5+ years of adept experience supporting business operations including handling diverse administrative tasks, prioritizing assignments, and efficiently providing expectant results. Eagerly delivering high-quality results in fast-paced environments including childcare, food industry, and hospitality services. Dedicated to contributing in revenue ideas and proactively approaching tasks. Authorized to work in the US for any employer

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

Lone Star Vision
06.2019 - Current
  • Company Overview: A private practice where adaptability was achieved by thriving in various work settings throughout the duration of employment
  • Occupied Positions: Optician, Optometric Technician, Receptionist, Administrative Coordinator
  • In addition to providing an overall welcoming environment for staff and patients, 'Director of Fun' was a fictitious assigned role with the primary focus of encouraging a healthy work culture
  • Duties included scheduling and planning staff outings such as annual trunk shows, back to school sales, and overall creating a welcoming atmosphere
  • My current role is the Scheduling Coordinator
  • Phone etiquette was strengthened- answered an average of 60+ calls on a daily basis
  • Replied to incoming patient text messages including those requesting appointments, questions, concerns, etc., averaged 50+ text messages on a daily basis
  • Expanded interpersonal skills by explaining business resources to patients and valued the responsibility of training employees
  • Furthermore, the duty of training others yielded positive economizing for the company
  • Manually filed vision insurance claims and implemented saving time of up to 50%
  • Learned to medically scribe, broadening medical terminology knowledge, facilitating communication in return
  • Typing skills enhanced
  • Assisted with translating (fluent in English and Spanish), interpreted documents (proficient in writing/reading for both languages)
  • A private practice where adaptability was achieved by thriving in various work settings throughout the duration of employment

Optical Manager

Americas Best Contacts and Eyeglasses
08.2018 - 06.2019
  • Managed patient eyewear pickups as well as contact lens orders
  • Properly fitted patients with contact lenses or eyeglasses in accordance to Doctor's prescription/recommendations
  • Filed insurance claims related to optical related purchases
  • Occasionally helped with front desk duties (answering phones, checking patients in/out, scheduling, etc)
  • Managed the merchandising of frames, lenses, contact lenses, and eyewear accessories
  • Assisted in troubleshooting patient concerns
  • Handled financial revenue and assisted in tracking expenses/income

Education

Associate of Science -

Collin College
Frisco, TX
12.2022

Diploma -

Pilot Point High School
Pilot Point, TX
05.2017

Skills

  • Microsoft Office
  • Translation
  • Phone Etiquette
  • Administrative Experience
  • Patient care
  • QuickBooks
  • Medical office experience
  • Medical Scheduling
  • Interpretation
  • EMR Systems
  • Organizational skills
  • Insurance Verification
  • Medical Terminology
  • Attention to detail
  • Staff training

Certification

  • Driver's License, 12/01/24, 12/01/26
  • CPR Certification, 05/01/23, 05/01/25

Timeline

Administrative Coordinator

Lone Star Vision
06.2019 - Current

Optical Manager

Americas Best Contacts and Eyeglasses
08.2018 - 06.2019

Diploma -

Pilot Point High School

Associate of Science -

Collin College

Similar Profiles

CREATE PROFILE
Beatriz Hernandez