Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Beatriz Herrera

Omega,GA

Summary

Bilingual, passionate individual with vast experience and skills in providing quality customer service. Hardworking and reliable leader capable of working independently and/or with a team. Skilled in employing exceptional leadership skills to motivate teams and providing training and development. Professional with keen accuracy and efficiency in counting, processing, and managing various forms of currency. Authorized to work in the US for any employer Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Pre patcher

CHAPARRAL BOATS
Nashville, GA
03.2022 - 11.2023
  • Performed patching of systems and applications in a timely manner.
  • Identified and resolved issues related to system patching.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Completed scheduled appointments on time to drive quality service.

Scale Operator

Sumter county gin
Americus, GA
11.2018 - 03.2020
  • Recorded data from scales, gauges, meters, and other instruments in logbooks or computer databases.
  • Performed daily equipment inspections and maintenance tasks such as cleaning, lubricating, and replacing parts.
  • Calibrated scales on a regular basis to ensure accuracy of measurements taken.
  • Verified that packages conform to company standards before they are shipped out to customers.
  • Reported any issues encountered during shift directly to supervisor.
  • Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.

Sales Associate

MetroPCS
Tifton, GA
04.2016 - 10.2016
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.

Office experience

telemon corporation
Tifton, GA
06.2010 - 09.2010
  • Provided customers with product information and support to ensure customer satisfaction.
  • Developed strategies to enhance customer experience and increase customer loyalty.
  • Answered customer inquiries via telephone, email, online chat, and in-person.
  • Resolved customer complaints quickly and efficiently.
  • Referred unresolved customer grievances to designated departments for further investigation.

Education

GED -

Moultrie Technical College
01.2010

Skills

  • Clerical Experience
  • Spanish
  • English
  • Phone Etiquette
  • Work Order Management
  • Improving Operations
  • Sales Experience
  • Billing And Invoicing
  • Ordering Office Supplies
  • Mail Sorting And Routing
  • Registration Processes
  • Greeting Visitors

Additional Information

Address customers needs and provide tailored service to maintain and increase clientele., Perform effectively in fast-paced environments without compromising guest service, Maintaining strong verbal and written communications skills, Employ keen critical thinking and problem-solving skills in times of crisis

Timeline

Pre patcher

CHAPARRAL BOATS
03.2022 - 11.2023

Scale Operator

Sumter county gin
11.2018 - 03.2020

Sales Associate

MetroPCS
04.2016 - 10.2016

Office experience

telemon corporation
06.2010 - 09.2010

GED -

Moultrie Technical College
Beatriz Herrera