Beatriz Jimenez

• Train and supervise 4 junior staff on best practices to meet organization goals.
• Provide supervision to daily tasks and workflows to ensure that all work objectives are completed as per agreed Service Level Agreement.
• Oversee and confirm end of day transactions are completed and properly recorded.
• Assist with ad-hoc projects as required.
• Process stop payment on checks and check collections required by customers.
• Communicated with Account Managers regarding account services, statements, and balances.
• Execute Monthly reports for Director of Client Service dept.
• Performed duties and provided service in accordance with established operating procedures and company policies.

Delivered Results: Created a desk procedure for all the daily tasks performed for operational quality, training and team efficiency.

• In charge of all cash management activities in two Latin American countries, including cash positioning and analysis, FX requests, IHB funding, and banking administration support
• Process FX spot Settlement and movement of account balances in FIS Integrity and CitiDirect
• Utilized financial software to prepare consolidated financial statements.
• Forecasting company's future production and financial condition through cross-functional interaction with
• Operations and use of current data statistics to fund accounts accordingly
• Responsible for EOD reconciliation reports and Liquidity reports
• Monthly CFO presentations on Country’s reviews
• Other responsibilities include preparing and releasing payments, confirming, verifying, and reconciling daily activity, and assisting the accounting department in researching and resolving unreconciled items generated by transaction activities.

Delivered Results: Evaluated current processes to develop improvement plans by creating a complete country guide detailing all the regulations and processes for my designated countries.

• Monitored the Cash Management Systems, approving and sending swift messages, manual payments, account reconciliation, Fedwire Repairs, ACHs clearing, including processing ACH disputes
• Responsible for the reconciliation of Nostro and Clearing accounts
• Assisted on client day-to-day needs and provided client support relating to Cash Management products including
• Online Banking, Lockbox, Remote Deposit Capture, SWIFT, FED WIRE, Positive Pay and ACH Origination
• Supported the Implementation team with the onboarding of new clients and maintenance of current client base
• Duties include opening accounts, proper management of client documentation, KYC and communication with partner banks relating to new clients
• Managed client investigations, returns of funds, tracing wires, amending payment instructions at the same time educating customers on payment formatting for STP processing
• Maintained an understanding of client day-to-day needs and provided client support relating to Cash Management products including Online Banking, Lockbox, Remote Deposit Capture, SWIFT, FED WIRE, Positive Pay and ACH
• Origination
• Interacted with third party processors to ensure proper transaction posting, file transmissions, and ACH returns, and
• ACH totals are completed successfully
• Directly collaborated with the Compliance department on filing and sending BSA/OFAC RFIs to customers on payments held internally and with correspondent banks

Delivered Results: Created an RFI (request for information) spreadsheet log that included payments kept at DNB and BNYM Compliance. This made it easier to maintain track of open cases and frequently asked OFAC questions. It offered a detailed audit trail of follow-up actions. Created a file log for ACH and Lockbox file transmissions to keep a record of system failure which aid in avoiding future potential risk.

• Provided extensive support to the Project Manager, Cash Management and IT department in the development, review, testing and implementation of Swift Message Fedwire, and Payment applications
• Developed, implemented, and executed clearly defined test scripts and cases, attesting mandatory SWIFT standards ISO for format specifications and content and properly documented test results
• Executed and created test script on current SDN list and OFAC with multiple variations to determine if the filter is generating alerts for exact matches and/or partial matches and document results
• Verified FEDWIRE payments & SWIFT in Payplus payment application
• Processed all RMA request, including MT 940 statements and Swift Messages advises
• Processed all Swift messages and prepare EOD & SOD reconciliation reports in Total Messaging application with- Daily
• Validation Report from Swift
• Prepared excel reports, charts and forecast on all SWIFT Traffic volume

Delivered Results: Resolved critical production system issues through multiple test scenarios and presented the results to the vendor and senior management team, such as missing 4 eyes verification on Outgoing Swift Messages including Free format messages. Worked directly with corporate clients and gathered business requirements to determine scope of testing. In addition, provided to the client the right fields and message specifications that ensure that all MT 103s, MT 910 & MT 900 Swift Messages were processed STP. Created and updated Swift procedures, which led to a satisfactory internal/external audit.

• Executed FIN Swift Messages (MT101, MT103, and MT 499 & MT 910) for corporate accounts.
• Processed ACH and CHIPS payments for corporate accounts, reconciliations, and adjustments.
• Confirmed account balances for cash pooling, cash concentration and overdraft protection.
• Processed more than 500 lockbox checks and ensured that all work (checks, invoices and correspondences) were sortedby account name and performed end of day reconciliation.

Delivered Results: Collaborated extensively with internal auditors during preliminary and year-end audit processes, with extensive support and research. Monitored account behavior for check collections and evaluated issues that arose with clients, ensuring immediate resolution, which promoted stronger relationships and resulted in an increase in DDA accounts. Created an excel report that presented the quantity, the status, and the resolution per check collection, which helped to quicker identified any unpaid check and fee discrepancy.

Delivered Results: Hired as a teller but promoted to Operations Assistant within 6 months. Managed CTR and SAR reports, including Vault controls for the preparation of OCC.