Focus on care coordination, population health, and continuity of care.
Collaborated with providers and interdisciplinary teams to support high-risk patients, ensuring smooth transitions of care post-discharge and minimizing readmissions.
Combined clinical skills in IV therapy, catheterization, and wound care to develop and implement effective care plans, advocate for patients, and enhance overall health outcomes.
Delivered individualized and group education on chronic conditions and nutrition, enhancing long-term disease management and increasing patient engagement.
Performs patient triage for acute concerns, prioritizing needs and facilitating appropriate interventions.
RN Wellness Manager
The Monarch at Henderson
03.2026 - Current
Develops and coordinates individualized care plans in collaboration with interdisciplinary teams, families, and providers.
Monitored resident health, responding to condition changes to ensure safety and well-being.
Fostered compassionate a compassionate environment emphasizing dignity, quality of life, and continuity of care.
Led clinical care in memory care setting, guiding nursing staff to deliver high quality, person-centered care for residents with cognitive impairments.
Nurse Extern
Mountainview Medical Center
06.2024 - 06.2025
Gained hands-on experience in high-acuity MICU, supporting patient care across multiple hospital units.
Assisted nurses with direct patient care, monitoring vital signs and performing clinical procedures under supervision to ensure quality care.
Developed strong critical thinking and technical skills while caring for patients with complex and acute medical conditions.
Collaborated with interdisciplinary teams to support patient-centered care, enhancing outcomes and prioritizing safety and compassion.
Client Services
Preferred Credit Inc.
06.2024 - 06.2025
Delivered exceptional customer service by addressing client account inquiries, processing payments, and resolving issues to enhance client satisfaction.
Exhibited professionalism in handling customer concerns, contributing to positive client experiences and fostering trust.
Accurately documented interactions and transactions while adhering to company policies and compliance standards.
Collaborated with team members to streamline workflows and improve support for business operations.
Medical Assistant Lead
CareMore Health
02.2019 - 06.2024
Managed daily clinical operations, resulting in improved patient flow and quality of care.
Provided hands-on patient support to other MAs, including vital signs assessment, medical procedures, and documentation in electronic health records.
Trained and mentored medical assistants, coordinated scheduling, and ensured compliance with office protocols.
Served as liaison between providers, staff, and patients, improving communication and clinic efficiency.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Las Vegas, NV
04-2025
Medical Assistant -
Pima Medical Institute
Las Vegas, NV
01-2019
Skills
BLS certification
Athena, Meditech, Epic and Citrix
Safety principles adherence
Critical thinking skills
Patient advocacy
Clinical judgment
Multitasking proficiency
Team collaboration
Strong communication skills
Self-motivation
Integrity and professionalism
Quick learner
Adaptability and receptivity
English and Spanish
References
Erika Tiglao, OM at Carelon Health, 7024687918, erika.tiglao@carelon.com
Nanette See, MSN-L, RN, CLNC, Clinical Instructor, Arizona College of Nursing, 702-569-1474, Nanette.see@arizonacollege.edu
Diana Valenzuela, BSN RN, TICU at Sunrise Hospital, 7024822496, dsveee@live.com
Languages
English
Spanish
Clinical Practices
Critical Care, Spring Valley Hospital, 144
Maternal Health, Sunrise Children’s Hospital, 40
Pediatric Health, Sunrise Children’s Hospital, 40
Acute & Chronic Health II, Sunrise Hospital, 80
Mental Health, North Vista Hospital, 40
Community Health, Opportunity Village, 40
Acute & Chronic Health I, Mountain View Hospital, 80