Beatriz Leon
Miami,FL
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Yuka Deli Restaurant
Server Jobs
05.2023 - Current
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
El Rincon Criollo
Server Jobs
04.2021 - 01.2023
- Improved overall system performance with meticulous ductwork cleaning services that increased airflow efficiency in residential properties.
- Boosted customer satisfaction by providing timely and professional air conditioning maintenance services.
- Maintained a safe working environment by adhering to safety protocols while performing tasks such as electrical wiring, refrigerant handling, and equipment installation.
- Troubleshot complex mechanical issues using diagnostic tools, resulting in faster resolution times for customers experiencing system failures.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
El Rinconcito Paiza #4
Server Jobs
11.2021 - 03.2022
- Contributed to a positive work environment by sharing knowledge and expertise with junior staff members.
- Collaborated with culinary team to develop new pasta recipes for menu offerings.
- Successfully met production deadlines during high-demand periods by effectively managing time and resources.
- Improved product consistency by carefully monitoring dough mixing and pasta extrusion processes.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Hispano Americano
Ecuador03-2013
Skills
- Customer Service
- Teamwork
- Good stress management
- Assertive communication
- Excellent memory
- Punctuality and efficient time management
- Service attitude
- Food presentation
- Collaboration
- Menu development
- Catering services
- Social Media
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Yuka Deli Restaurant
Server Jobs
05.2023 - Current
El Rinconcito Paiza #4
Server Jobs
11.2021 - 03.2022
El Rincon Criollo
Server Jobs
04.2021 - 01.2023
High School Diploma -
Hispano Americano
Similar Profiles
Ana NavarroAna Navarro
Western Village at Server JobsWestern Village at Server Jobs
Yasmin AbdoYasmin Abdo
Server Supervisor at Server JobsServer Supervisor at Server Jobs
Keona EvansKeona Evans
Waffle House at Server JobsWaffle House at Server Jobs