Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beatriz Lopez

Miami Gardens,FL

Summary

Competent Telecommunications Technician bringing 2 years of experience. Trained at equipment configuration and troubleshooting. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented at building relationships with customers and solving problems with little oversight.

Overview

2
2
years of professional experience

Work History

Telecommunications Technician

ETECSA
09.2020 - 08.2021
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and configured new devices and systems components.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Managed and prioritized customer service requests to achieve prompt resolution.

Telematics Specialist

ETECSA
09.2021 - 08.2022
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Collected, arranged, and input information into database system

Education

Bachelor of Science - Applied Science in Telecommunications Engineering

Universidad De Pinar Del Rio
Cuba
07.2020

Skills

  • System Repair
  • Equipment Safety
  • Device Installation and Maintenance
  • Writing Reports
  • Test Equipment Operation
  • Educating Customers
  • MS Office

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Telematics Specialist

ETECSA
09.2021 - 08.2022

Telecommunications Technician

ETECSA
09.2020 - 08.2021

Bachelor of Science - Applied Science in Telecommunications Engineering

Universidad De Pinar Del Rio

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Beatriz Lopez