Business operations manager with 8 years of experience in Lean Six Sigma, continuous improvement, and overseeing programs while prioritizing time sensitive tasks. Currently applying for a position as an operations manager.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Auditor
Honduras Military Pensions Fund (IPM)
02.2019 - 01.2023
Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
Reduced rework costs by promptly addressing product defects and implementing corrective actions.
Business Operations Manager
Honduras Military Pensions Fund (IPM)
01.2018 - 12.2022
Managed cross-functional teams for successful project completion and timely delivery of products or services.
Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
Streamlined business processes by analyzing current procedures and implementing necessary improvements.
Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision making.
Portfolio and Collections Executive
Honduras Military Pensions Fund (IPM)
01.2021 - 09.2022
Reduced delinquencies by implementing effective collections strategies and closely monitoring account statuses, reducing the default ratio by 98%.
Created a database based on historical data to provide senior leaders data-driven analysis, recommending new and profitable products (increasing the credit portfolio by 80%).
Performed the first enterprise-wide auditing of internal processes, by doing a diagnosis, collecting data, and implementing a plan to rectify identified gaps, which improved process efficiency by 50%; resulting the highest recovery of credits in Pension Funds history.
Lead Project Manager
Honduras Military Pensions Fund (IPM)
01.2018 - 03.2022
Led the development of comprehensive project plans, incorporating scope definition, risk mitigation strategies, and budgeting considerations that led to an investment project (more than $20 million), be constituted successful under Honduran and Colombian law (CELSIA Honduras S.A.).
Enhanced team collaboration for successful project outcomes by fostering open communication and feedback channels.
Streamlined project timelines by implementing efficient scheduling and resource allocation strategies.
Managed international cross-functional teams to achieve project milestones, ensuring timely delivery of high-quality products.
Budget Analyst and Project Manager
Finance Headquarters of the Honduran Army
05.2015 - 01.2018
Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
Reduced overall expenses with thorough analysis of departmental spending patterns.
Supported executive decision-making by providing accurate financial forecasts and recommendations.
Evaluated project proposals for potential risks, ensuring alignment with corporate objectives and long-term sustainability (more than $90 million).
Education
Associate of Arts - Business Management
Diablo Valley College
Pleasant Hill, CA
12.2024
Master of Science - Business Intelligence And Big Data Analytics
EUDE Business School
Madrid, Spain
01.2023
Master of Science - Business Management With Orientation in Finance