Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to work for a growing company that will provide the possibility of growing within and allowing the development of abilities and skills in favor of the company's mission.
Overview
9
9
years of professional experience
Work History
Distribution Specialist/ Order Waiver
Memorial Hermann Consolidated Service Center
12.2023 - Current
Accurately pick hospital orders utilizing warehouse management system (WMS), robotics, to complete multiple orders.
Waive, manage and ship orders through WMS.
Manage group of 3 to successfully stage, wrap and ship 5+ hospitals daily.
Prepare orders by scanning in totes and cases to pallet, wrap and load pallets onto delivery truck.
Ensure that all hospitals receive all and correct orders in timely manner.
Provide BOL and packing list to driver.
Uncover and resolve errors with minimal oversight.
Train new team members on distribution procedures, improving overall productivity and efficiency within the department.
Establish effective communication channels between departments to ensure seamless flow of information regarding inventory levels and order status updates.
Utilize heavy machinery and equipment such as sit down forklifts, pallet runners and pallet jacks.
Customer Service Representative
Loan Star Title Loans
02.2023 - 11.2023
Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
Answered customer telephone calls promptly to avoid on-hold wait times.
Handled incoming customers, 50+ calls daily along with other tasks.
Assisted customers with completing title loan applications and other paperwork.
Managed title loans, monitoring repayment progress and proactively addressing delinquencies.
Kept record and organized every loan created.
Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
Contributed to team success by consistently meeting and exceeding personal performance targets, such as loan volume and customer service ratings.
Complete all open and closing procedures
Manage store, complete monthly audits and supply orders.
Shipper/ Pharmacy Clerk
Rosh Pharmacy
01.2018 - 02.2023
Ensure all prescription are getting sent out accurately and timely manner
Create FedEx labels and ship out 50+ boxes daily
Keep record of every shipment that is coming out the pharmacy
Ensure that every package has been delivered
Work with excel and word on a daily basis
Answer all incoming pharmacy call, redirect calls to correct department
Answer basic patient questions/ Help patients set up blood glucose meters
Cashier / Supervisor Trainee
Sam's Club
05.2015 - 01.2018
Process cash and credit transaction in a friendly and timely manner
Expedite member purchase to ensure membership to Sam's Club standard were met
Ensured register balance at end of shift, consistently minimizing cash variances.
Partnered with management to look over 6 plush cashiers, and associates working in different departments all thought the store
Great customer service to make their visit at Sam's the best possibly
Completed all opening/closing responsibilities.
Education
Diploma -
Sterling High School
Houston, Texas
06.2016
Skills
Warehouse Software Systems
Verifying Orders and Shipments
Shipping Documentation
Punctual and Reliable
Clear Communication
Problem-Solving
Languages
English
Spanish
Timeline
Distribution Specialist/ Order Waiver
Memorial Hermann Consolidated Service Center
12.2023 - Current
Customer Service Representative
Loan Star Title Loans
02.2023 - 11.2023
Shipper/ Pharmacy Clerk
Rosh Pharmacy
01.2018 - 02.2023
Cashier / Supervisor Trainee
Sam's Club
05.2015 - 01.2018
Diploma -
Sterling High School
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