Professional care provider with strong background in nurturing and supporting children's development. Skilled in creating engaging activities, ensuring safety, and fostering positive environment. Strong focus on teamwork, adaptability, and achieving tangible results. Reliable, patient, and adept at managing changing needs and schedules.
Overview
24
24
years of professional experience
Work History
Private Nanny Part Time
Cindy O'Bryan
01.2022 - Current
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Provided safe transportation to and from school, extracurricular activities, and other events.
Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
Monitored children's play activities to verify safety.
Transported children to and from activities using personal or family vehicle.
CCS Coordinator/Case Management
MV Medical Management
01.2018 - 09.2024
Screen for eligibility prior to opening cases uploading members medical history to case, upload approved referrals and do patient outreach to inform of approved referrals and state programs.
Offer Care Management Services which includes informing members of benefits, approved Service Authorization Requests, making any appointments with primary or specialists doctors.
Call members to remind them of needed preventative screenings such as physicals, mammograms, well child visits and etc.
Document all outreaches in internal database, monitor upcoming surgeries and follow case until member has been cleared by doctor or care management is no longer needed.
Assist in contacting providers to retrieve records/documents that confirm quality measures have been completed. Confirm appointments via phone or text messaging. Filing, faxing, copying and scanning of files, as needed. Participates in monthly live audits for Care Management.
Identified new Service Authorization Request uploaded to member conditions and sent emails to our recovery department for recoup. Performs all other duties as assigned. Working from remote home setting.
Remote
Patient Care Coordinator
New Life Wellness
05.2016 - 05.2017
Greeted new patients, identified the purpose of visit and directed them to specific service according to their needs.
Input patient information to EHR
Discuss treatment plan cosmetic consultations prior to RN
Apply numbing per RN as followed by protocol
Direct patients in future appointments
Discuss pre-and post-care
Assist in inventory checklist
Ensure the cleanliness, sanitation and maintenance of exam rooms and equipment
Stock rooms with appropriate equipment for procedure’s
Check patients out and schedule next appointments
Answer phones
Conduct confirmation calls for appointments
Front office/Lab Clerk/Consultant
Advanced Laser & Anti-Aging Medical Center
02.2002 - 04.2016
Responsible for checking patients both in and out
Prepare new patient charts
Input patient information to EHR
Scan all medical history and medical notes for billing
Operate a high volume/ multi-line switchboard and direct phone calls to the correct department
Assist patients with medical forms, consent forms, Insurance information and billing inquires.
Schedule and confirm appointments daily.
Provide medical and cosmetic consultations for new and returning patients.
Assist the M.D. with his personal and business schedule.
Scheduling luncheons with laser and drug reps.
Responsible for all in practice lab work, including autoclaving instruments
Responsible for processing patient payments and making daily deposits.
Responsible for ordering medical supplies and processing shipments.
Assist Dr. with surgeries.
Preparing all biopsies for pickup, and organizing patient biopsy results for MD review
Accountable for all biopsy log books
Provide cosmetic consultations over phone or in person