Beatriz Pavia
Team Lead Supervisor
Mission Viejo,CA
Summary
Professional Objective Seeking a position in a growing, reputable company to seek and maintain full-time employment that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Team Lead Supervisor
Supported Choices
Costa Mesa, CA
04.2020 - Current
- To provide clients with a network of community resources and to provide the most comprehensive support services possible.
- Participate in team meetings and training to stay updated on best practices and new developments in care management.
- Consult with supervisors to assess cases and plan strategies for enhancing care.
Assistant Manager
Pizza Hut
Mission Viejo, CA
09.2015 - 01.2019
- Taking up to 100 call orders a day, within the working hours.
- Taking orders from at least 70 walk-in customers a day.
- Coach and train up to 3 new customer service representatives on effectively serving customers, safety policies, and equipment operation.
- Correctly calculated inventory and ordered appropriate supplies.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
Manager
Del Taco
Mission Viejo, CA
07.2012 - 07.2016
- Facilitated and logged store opening, closing, and shift changes.
- Handle 50 face to face customer interaction per shift.
- Coaching and working with 7 employees in te branch.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
07.2010
Skills
- Shift Management
- Teamwork and Collaboration
- Counting Money
- Billing and Payment Processing
- Cash Deposits and Receipts
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Lead Supervisor - Supported Choices
04.2020 - Current
Assistant Manager - Pizza Hut
09.2015 - 01.2019
Manager - Del Taco
07.2012 - 07.2016
Western High School - High School Diploma,