Beatriz Perez
Judsonia,AR
Summary
Willing to observe, learn and multitask proficiently under all circumstances. I am able to think critically and rationally all while maintaining excellent customer service communication. Strategically maneuvering through problems to solve them effectively and successfully.
Overview
7
7
years of professional experience
Work History
Small Business Owner
ABD Cleaning LLC
03.2020 - Current
- Constantly communicating with superintendents, project managers, and administration representatives.
- Responsible of sending out checks, filing paperwork, checking emails, calculating hourly pay, and negotiating quotes.
- Devotedly having to accommodate to different excel formats for different pay applications.
- Safety compliance and successfully handling different insurances at once.
- Continuously detail oriented when signing contracts, handing out safety flyers, and structuring schedules for the employees
- Successfully working alongside other team members in order to complete projects on the expected due date.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Secretary Assistant
Roadrunner Construction
03.2017 - 08.2020
- Bilingual in both fluent in English and Spanish) aiding in twice the amount of customers.
- Responsible for bank deposits, bank statements and handling checks to their correspondence.
- Managed calendars, scheduling appointments and meetings to optimize time management.
- Greeting guests enthusiastically, especially during high volume hours.
- Maintaining office supplies, file organization, and sorted mail to create a functioning well maintained work environment .
- Managed answering phone calls while multitasking on the computer proficiently.
Education
Associate - Animal Science
Southern Arkansas University Main Campus
Magnolia, AR12.2019
Associate - Animal Science
Arkansas State University-Beebe
Beebe, AR05.2019
High school diploma -
White County High School
Judsonia, AR05.2017
Skills
- Phone Etiquette
- Negotiation
- Personal Assistant Experience
- Office Management
- Microsoft Outlook
- Decision-Making
- Customer Relations
- Scheduling
- Project Management
- Front Desk
- Billing (2 years)
- Planning and execution
- Payroll
- Microsoft Office Suite (4 years)
- Computer Skills (4 years)
- Office Administration
- Communications Skills (3 years)
- Customer Service
- Small business operations
Languages
Spanish
Native or Bilingual
Timeline
Small Business Owner
ABD Cleaning LLC
03.2020 - Current
Secretary Assistant
Roadrunner Construction
03.2017 - 08.2020
Associate - Animal Science
Southern Arkansas University Main Campus
Associate - Animal Science
Arkansas State University-Beebe
High school diploma -
White County High School
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