Beatriz Portillo Maldonado
Revere,MA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am also seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Danvers Family Dental
Danvers, MA
03.2023 - Current
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Experienced with Eaglesoft, Dentrix, and Curve software.
- Assessing the amount of cost the patient is responsible for, based on the treatment plan that has been created.
- Submitted prior authorizations to insurance companies about proposed procedures.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Receptionist
Ipswich Bay Dental
Ipswich, MA
03.2023 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Paraprofessional, Special Education
Medford Public Schools
Medford, MA
01.2022 - 05.2023
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Collaborated with special education staff to develop Individualized Education Plans.
- Assisted teachers with planning and preparing lessons for students.
- Utilized effective communication strategies when interacting with diverse populations.
Certified Medical Assistant
Mass General and Brighams
Medford, MA
06.2022 - 03.2023
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Chaperoned providers with procedures in the following departments: Adult Medicine, Family Medicine, OBGYN, and Pediatrics.
Certified Medical Assistant
South End Community Center
Boston, MA
06.2021 - 06.2022
- Administered injections under the direction of a physician or nurse practitioner.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
Server
Boston Burger Company Co.
Cambridge, MA
09.2018 - 03.2020
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cashier
Demoulas Market Basket
Revere, MA
10.2016 - 01.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Education
Certified Medical Assistant - Health Care
Lincoln Technical Institute - Somerville
Massachusetts07-2021
High School Diploma -
Revere High School
Revere, MA05-2019
Skills
- Leadership Team Building
- Administrative Support
- Vital signs monitoring
- Clinical Support
- Knowledgeable in Epic, Dentrix, Eaglesoft & Curve
- OSHA Compliance
- HIPAA Compliance
- Pediatric Care
- CPR Certified
Languages
Spanish
Native/ Bilingual
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
Receptionist
Danvers Family Dental
03.2023 - Current
Receptionist
Ipswich Bay Dental
03.2023 - Current
Certified Medical Assistant
Mass General and Brighams
06.2022 - 03.2023
Paraprofessional, Special Education
Medford Public Schools
01.2022 - 05.2023
Certified Medical Assistant
South End Community Center
06.2021 - 06.2022
Server
Boston Burger Company Co.
09.2018 - 03.2020
Cashier
Demoulas Market Basket
10.2016 - 01.2019
Certified Medical Assistant - Health Care
Lincoln Technical Institute - Somerville
High School Diploma -
Revere High School
CCMA - Certified Clinical Medical Assistant
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