Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beatriz Rodriguez

Chicago,IL

Summary

Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Special Education Classroom Assistant

Chicago Public Schools CPS
08.2023 - Current
  • Observed students' performance and recorded relevant data to assess progress.
  • Instructed student activities to implement goals for remediation of deficiencies and drive student success.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Provided individualized reading, writing and math instruction to support student development.
  • Effectively managed crisis situations by utilizing de-escalation techniques and collaborating with support staff as needed.
  • Fostered a positive learning environment by promoting inclusivity and collaboration among students.
  • Collaborated with teachers and specialists to assess student progress.
  • Continually sought professional development opportunities to enhance knowledge of best practices within the field of special education.

Lunchroom Porter

Chicago Public Schools
03.2022 - 08.2023
  • Greeted students with warmth and professionalism for friendly, helpful service.
  • Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
  • Monitored students during lunchtime and provided verbal cues to students to manage behavior.
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Stored supplies safely and securely to prevent theft and damage.
  • Increased workplace safety by immediately reporting potential hazards.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Updated visitor and delivery logs for correct, current security records.

Administrative Assistant

Madina Traders INC
08.2016 - 05.2020
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed department budgets and generated financial reports for management review.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Developed and maintained positive relationships with clients to maximize collections.
  • Utilized Microsoft Excel, QuickBooks and NECS entree software to manage invoices and payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Handled day-to-day accounting processes to drive financial accuracy.

Head Cake Decorator

Mariano's Fresh Market
03.2013 - 08.2016
  • Managed material inventory and ordered new materials when needed.
  • Tracked cake sales and productions processes.
  • Scheduled bakery employees and assigned work to decorators.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Worked with clients to design custom cake decorations.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Education

Bachelor of Arts - Interdisciplinary Studies

Northeastern Illinois University
Chicago, IL

Skills

  • Verbal and Written Communication
  • Safety and Security
  • Adaptable and Flexible
  • Productivity and Time Management
  • Clerical Staff Oversight
  • Office Equipment Operation
  • Administrative Procedures
  • Recordkeeping
  • Building rapport
  • Staff education and training

Certification

  • Paraprofessional License from the Illinois State Board of Education - 2023-2028

Timeline

Special Education Classroom Assistant

Chicago Public Schools CPS
08.2023 - Current

Lunchroom Porter

Chicago Public Schools
03.2022 - 08.2023

Administrative Assistant

Madina Traders INC
08.2016 - 05.2020

Head Cake Decorator

Mariano's Fresh Market
03.2013 - 08.2016

Bachelor of Arts - Interdisciplinary Studies

Northeastern Illinois University

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Beatriz Rodriguez