Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Beatriz
Languages
Timeline
Generic

Beatriz Rodriguez

Miami,FL

Summary

Dynamic customer service professional with a proven track record at Cala Global, excelling in customer education and compassionate caregiving. Skilled in coordinating disaster recovery efforts, enhancing service quality, and fostering team collaboration. Adept at monitoring vital signs and providing emotional support, ensuring exceptional care and satisfaction for clients.

Diligent [Desired Position] with solid background in providing compassionate care to patients. Demonstrated ability to assist with daily living activities and ensure comfortable environment. Proven track record of communication and empathy in enhancing patient well-being.

Professional caregiver with strong background in delivering compassionate and efficient care. Proven ability to assist with daily activities, maintain patient comfort, and ensure well-being. Known for effective teamwork, adaptability, and achieving positive outcomes. Skilled in personal care, medication reminders, and mobility assistance. Responsible, empathetic, and reliable, consistently meeting patient and family needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Costumer Services

Cala Goblal
02.2019 - 12.2024
  • Coordinated regular team meetings to discuss performance metrics, share insights, and provide ongoing support for success in their roles as Customer Services Managers.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Completed reports detailing daily actions, customer services issues, and notable incidents.
  • Coordinated disaster recovery efforts following unexpected system outages or natural disasters, minimizing impact on customer services.

Education

No Degree - HHA

Evolution Health Academy
Florida City, FL
05-2025

High School Diploma -

Rafael Maria De Mendive
Santiago De Cuba
06-1990

Skills

  • Customer services
  • Customer Survey Creation
  • Call center customer service
  • Customer Education
  • Ambulatory healthcare services
  • Laundry services
  • Bathing assistance
  • Meal preparation
  • Errands running
  • Housekeeping tasks
  • Personal hygiene assistance
  • Compassionate caregiving
  • Toileting support
  • Transfer techniques
  • Dressing and grooming
  • Vital signs monitoring
  • Emotional support
  • Patient advocacy
  • Behavioral management
  • Recreational activities
  • Documentation proficiency
  • Alzheimer's and dementia care
  • Verbal and written communication
  • Compassionate care
  • Patient positioning
  • Home safety assessments

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification


  • HHA - Home Health Aide

Beatriz

As a compassionate and dedicated Home Health Aid (HHA), I provide personalized care to clients in their homes, ensuring their safety, comfort, and emotional well-being. My responsabilities include assisting with daily living activities such as bathing, grooming, mean preparation, medication reminders, and mobility support. I am skilled in monitoring vital sings, communicating effectively with  patients and families, and collaborating with healthcare professionals to deliver high-quality care. I take pride in building trust and strong relations with my clients, promoting independence while offering respectful and dignified support.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Costumer Services

Cala Goblal
02.2019 - 12.2024

No Degree - HHA

Evolution Health Academy

High School Diploma -

Rafael Maria De Mendive