Beatriz Salazar
Dickinson,TX
Summary
Proven track record of excellence, demonstrated at Galveston County Sheriff's Office by expertly managing high-risk situations, ensuring safety, and significantly reducing contraband. Skilled in emergency response and conflict resolution, showcasing exceptional communication and problem-solving abilities. Achieved consistent customer service excellence as an Insurance Agent, underlining a commitment to client satisfaction and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Galveston County Sheriff's Office
04.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Internship Student
UTMB Health
03.2024 - 04.2024
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Front Desk Assistant
Manchester Cleaners
10.2022 - 04.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Exceeded performance goals consistently, demonstrating a strong commitment to the success of the clothes-sorting operation.
Insurance Agent
Ai United Insurance
02.2017 - 08.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
Associate of Applied Science - Health Information Management
College of The Mainland
Texas City, TX05.2024
High School Diploma -
Wheatley High School
Houston, TX05.2014
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Multi-Tasker
- Problem-solving skills
- Excellent Communication
- Time Management
Certification
- CMC - Certified Medical Coder
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Internship Student
UTMB Health
03.2024 - 04.2024
Correctional Officer
Galveston County Sheriff's Office
04.2023 - Current
Front Desk Assistant
Manchester Cleaners
10.2022 - 04.2023
Insurance Agent
Ai United Insurance
02.2017 - 08.2017
Associate of Applied Science - Health Information Management
College of The Mainland
High School Diploma -
Wheatley High School
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