Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatriz Sanchez

Palmdale ,CA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

15
15
years of professional experience

Work History

Child Care Provider

Sanchez Day Care
01.2024 - 07.2024
  • Logged daily activities, meals, and homework assistance in tracking system
  • Entered attendance records and parent communication notes
  • Maintained digital files for each child and updated as needed
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.

Housekeeper (Independent Contractor)

Airbnb
09.2022 - 08.2023
  • Recorded cleaning schedules, client preferences, and supply usage in spreadsheets
  • Managed bookings, invoices, and client contact info using mobile apps and databases
  • Maintained organized digital and physical records of completed jobs
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Security Officer / Transportation Clerk

Allied Universal
02.2019 - 09.2022
  • Entered and maintained truck logs, delivery schedules, and inventory movement in database systems
  • Monitored surveillance systems and logged incident reports into digital tracking software
  • Processed check-ins and check-outs using transportation management software
  • Maintained inventory records and conducted regular data audits
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Driver

Uber
12.2016 - 01.2019
  • Tracked mileage, earnings, and customer ratings using Uber driver app and spreadsheets
  • Followed all relevant traffic laws and safety regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Customer Service / Marketing Assistant

Kings Family Dental
09.2009 - 10.2016
  • Entered and updated patient data, appointment schedules, and insurance details in dental software systems
  • Managed and verified insurance claims and authorizations via phone and online portals
  • Collected and organized patient feedback and referral records
  • Tracked outreach events and marketing efforts in spreadsheets and CRM tools
  • Processed new client intake forms and maintain confidential digital records
  • Created engaging content for Facebook, and Instagram.
  • Gathered customer feedback through social media interactions, guiding improvements in product offerings and service.

Education

High School Diploma -

NORTH HOLLYWOOD HS
North Hollywood, CA
01.2001

Skills

  • Data Entry
  • Quality Customer Service
  • Bilingual: Can Translate, Read & Write
  • Fast Learner
  • Efficient at Scheduling
  • Administrative Skills
  • Patience and empathy
  • Adaptability
  • Time Management
  • Strong Communication skills
  • Attention to Detail

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Child Care Provider

Sanchez Day Care
01.2024 - 07.2024

Housekeeper (Independent Contractor)

Airbnb
09.2022 - 08.2023

Security Officer / Transportation Clerk

Allied Universal
02.2019 - 09.2022

Driver

Uber
12.2016 - 01.2019

Customer Service / Marketing Assistant

Kings Family Dental
09.2009 - 10.2016

High School Diploma -

NORTH HOLLYWOOD HS

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