Beatriz Torres
Azusa,CA
Summary
Highly motivated, experienced individual with a positive attitude, responsible and very dependable. Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food Pantry Coordinator / Case Manager
Catholic Charities
01.2021 - Current
- Played key role in implementation of new distribution programs, improving client services and satisfaction.
- Delivered special projects, boosting food donations and availability of diverse products.
- Optimized pantry operation by driving excellence in facility and equipment maintenance.
- Completed client intakes for available programs. (ex: utility and rental programs)
- Refer and link clients to community resources.
- Assess clients for homeless prevention programs.
- Assure documentation is completed accurately for each client.
- Provide advocacy and supportive services to client are link to needed resources in the community.
- Managed high volume of incoming calls from clients, inquiring about our services.
Assistant Manager
Sketchers
11.2014 - 01.2021
- Audit registers
- Planning daily tasks for our staff and communicating to the team our daily sale goals.
- Shipping and receiving products.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Train new associates to their best potential
- Resolve customer service inquiries
- Keeping track of hourly sales and managing projects throughout the day
Warehouse Associate
Staffmark Staffing
07.2010 - 10.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
High School Diploma -
Cantwell Sacred Heart of Mary High School
Montebello, CA06.2003
Skills
- Needs Assessment
- Case Management
- Organization and Multitasking
- Case Planning
- Documentation and Reporting
- Positive Attitude
- Problem-Solving
- Community Resources
Certification
- Child Abuse Training - January 2021
- Active Shooter Preparedness Training- November 2023
Languages
Spanish
Native or Bilingual
Timeline
Food Pantry Coordinator / Case Manager
Catholic Charities
01.2021 - Current
Assistant Manager
Sketchers
11.2014 - 01.2021
Warehouse Associate
Staffmark Staffing
07.2010 - 10.2014
High School Diploma -
Cantwell Sacred Heart of Mary High School
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