Summary
Overview
Work History
Education
Skills
Relocation
Accomplishments
Timeline
Generic
Beatriz Trujillo

Beatriz Trujillo

Henderson,NV

Summary

I am a very motivated and loyal employee. I believe every employee is important in every company. Every position/title plays an important role on a daily basis. In order for business to run smoothly and productively, every person must do their part consistently and accurately. I enjoy learning in all departments to better assists co-workers and provide a better experience for our guests and a friendlier more productive day, not only for our guests but for the team as well. I have been a Food and Beverage server over 10 years . I take pride in making sure all our guests leave AND return with a smile and a great experience.

Overview

21
21
years of professional experience

Work History

Apprentice Bartender

Luxor Las Vegas
Las Vegas, NV
02.2022 - Current
  • Maintained cleanliness and hygiene of the bar area, including stocking glassware, polishing glasses and cleaning spills.
  • Organized and served drinks to customers in a timely manner according to established procedures.
  • Assisted in ordering supplies for the bar.
  • Greeted customers warmly upon arrival and provided excellent customer service throughout their visit.
  • Mixed ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
  • Checked identification of patrons to verify age requirements for purchase of alcoholic beverages.
  • Kept track of drink orders from wait staff or directly from guests to ensure accuracy in delivery.
  • Educated guests on menu items, making recommendations when appropriate.
  • Prepared garnishes for drinks such as slices of lemon or lime, olives, onions .
  • Stocked shelves with an assortment of liquors, beers and wines based on inventory needs.
  • Followed all safety regulations set by state laws regarding alcohol consumption by minors.
  • Demonstrated knowledge of all standard drink recipes used by the establishment.
  • Performed various opening and closing duties including setting up workstations with necessary tools like shakers and strainers.
  • Inspected glassware for cleanliness prior to use.
  • Provided assistance to other bartenders during peak hours or special events.
  • Ensured compliance with health department standards related to food preparation and storage.
  • Restocked ice bins throughout shifts as needed.
  • Conducted daily inventories of all bar products ensuring adequate supply levels were maintained at all times.
  • Continuously monitored guest satisfaction levels through direct interaction with customers.

Retail Associate

Margaritaville
Las Vegas, NV
11.2021 - 07.2022
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register to process payments from customers.
  • Resolved customer complaints in a professional manner.
  • Organized backroom storage areas for efficient access to merchandise.
  • Tracked inventory levels for restocking purposes.
  • Ensured compliance with all company policies and procedures.
  • Participated in promotional activities such as setting up displays or distributing marketing materials.

Food and Beverage Server

Buffalo Wild Wings
Henderson , NV
05.2021 - 06.2022
  • Provided detailed information on menu items, including ingredients and preparation methods.
  • Suggested food and beverage items to customers based on their preferences.
  • Took orders accurately and efficiently for food and beverages.
  • Communicated with kitchen staff regarding order details and special requests from guests.
  • Served meals in a timely manner according to established guidelines.
  • Checked back with guests to ensure satisfaction with their meals.
  • Processed payments from customers using the POS system.
  • Assisted other servers as needed during peak periods or when short-staffed.
  • Ensured compliance with all health department regulations concerning food safety procedures.
  • Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
  • Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
  • Followed proper sanitation standards when handling food and beverage items.
  • Monitored guest consumption of alcohol to prevent intoxication levels in accordance with state laws.
  • Worked closely with bartenders to ensure accurate drink orders were served quickly.

FOOD AND BEVERAGE SERVER

Timbers Bar And Grill
Las Vegas, NV
02.2016 - 01.2020
  • Greeted guests in a welcoming friendly manner
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Took and delivered guests requests accurately within a timely manner
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs
  • Ensured our guests had a pleasant and memorable experience
  • Trained new staff/servers
  • Assist co-workers with POS questions
  • Washed restaurant items, including silverware, dishes, cooking utensils, equipment and displays.

FOOD AND BEVERAGE MANAGER

Ark Restaurants
Las Vegas, NV
05.2006 - 03.2007
  • Interviewed, hired, and supervised back of house staff
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Scheduled over 100 employees by assigning shifts
  • Coordinated preparation of customer meals and monitored food handling for safety purposes
  • Priced and ordered food products, kitchen equipment and food service supplies
  • Completed regular line checks to maximize quality assurance
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.

FOOD AND BEVERAGE CASHIER

MGM Grand Hotel & Casino
Las Vegas, NV
12.2003 - 08.2006
  • Responsible for maintaining accurate balance of assigned bank of $1000-$7000
  • Greeting guests at all restaurant outlets in a friendly welcoming manner
  • Closed all Mansion room charges
  • Maintained guests current and informed with entertainment information and all upcoming events.

Education

GED -

Desert Rose Adult HS
North Las Vegas, NV
01.2006

University of Phoenix
Las Vegas, NV

Skills

  • Diverse beverage knowledge
  • POS systems operation
  • Decision making
  • Complaint resolution
  • Recruitment and hiring
  • Certified in Food and Alcohol Safety and Awareness
  • Food Handling
  • Busser
  • Serving Experience
  • Bartending
  • Restaurant Management
  • Upselling
  • Restaurant Experience
  • Beverage Preparation
  • Suggestive Selling
  • Health codes compliance
  • Safe serving knowledge

Relocation

  • Los Angeles, CA
  • Phoenix, AZ
  • Las Vegas, NV

Accomplishments

  • Show Stopper at Luxor for assisting entire casino floor during peak business period
  • Employee of The Month and Quarter at Timbers Bar and Grill
  • SafeServ Certified

Timeline

Apprentice Bartender

Luxor Las Vegas
02.2022 - Current

Retail Associate

Margaritaville
11.2021 - 07.2022

Food and Beverage Server

Buffalo Wild Wings
05.2021 - 06.2022

FOOD AND BEVERAGE SERVER

Timbers Bar And Grill
02.2016 - 01.2020

FOOD AND BEVERAGE MANAGER

Ark Restaurants
05.2006 - 03.2007

FOOD AND BEVERAGE CASHIER

MGM Grand Hotel & Casino
12.2003 - 08.2006

GED -

Desert Rose Adult HS

University of Phoenix

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