Beatriz Valdez Gonzalez
Terrell
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Manager
Park avenue cleaners
Rockwall
08.2019 - 03.2025
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and trained new employees to meet job requirements.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Monitored staff performance and addressed issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
Data Entry Lead
Vital Storm
Rockwall
06.2019 - 08.2019
- Identified, corrected, and reported data entry errors.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Monitored performance metrics to identify areas for improvement and provided feedback to staff.
Education
High School Diploma -
Rowlett High School
Rowlett, TX05-2014
Skills
- Customer service
- Problem solving
- Reliability
- Multitasking capacity
- Good judgment
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Manager
Park avenue cleaners
08.2019 - 03.2025
Data Entry Lead
Vital Storm
06.2019 - 08.2019
High School Diploma -
Rowlett High School
Similar Profiles
Daniel FuentesDaniel Fuentes
Delivery Driver at Park City Textiles Dry CleanersDelivery Driver at Park City Textiles Dry Cleaners
Jennifer WhiteJennifer White
Plant Operations Manager and Admin/. Assistant at CRDN/North Park CleanersPlant Operations Manager and Admin/. Assistant at CRDN/North Park Cleaners
DESTINY BOYETTEDESTINY BOYETTE
Call Center at Park Avenue DermatologyCall Center at Park Avenue Dermatology