Beatriz Veronica Lopez
Inglewood,CA
Summary
Pharmacy Technician and Prior Authorization Specialist with extensive retail, clinic, and specialty pharmacy support experience. Manages prescription processing, insurance verification, appeals, EHR documentation, and patient and provider communication with accuracy and follow-through. Bilingual Spanish communication and a strong record of training staff support smooth workflow and patient care.
Overview
1
1
Language
36
36
years of professional experience
Work History
Pharmacy Technician Prior Authorization Specialist
Providence Saint Johns Medical Foundation
Santa Monica, CA
08.2021 - Current
- Managed prior authorization processes for specialty medications and handled prescription refill requests.
- Supported prior authorization requests for specialty medications across rheumatology, endocrinology, neurology, and dermatology.
- Reviewed clinical records and sent prior authorization requests to insurance carriers for timely medication approval.
- Communicated with insurance companies to verify prior authorization status, obtain coverage decisions, and resolve disputes promptly.
- Worked with healthcare providers to gather supporting documentation needed for insurance review and approval.
- Processed first-level and second-level appeals for denied prior authorizations, ensuring compliance with payer guidelines and deadlines.
- Monitored authorization requests through completion and maintained precise records in electronic health record systems.
- Helped reduce treatment delays by following up on pending authorizations and appeals.
Pharmacy Technician
Altamed Pharmacy
Huntington Park
06.2020 - 08.2021
- Processed doctor's orders and filled medications accurately to support patient care
- Attended to patients and communicated directly with clinic staff to address needs
- Organized supplies and resources to maintain efficient workflow and managed daily deliveries to patients
Pharmacy Technician
CVS Pharmacy
Pacific Palisades
05.2019 - 06.2020
- Established patient profiles and maintained proper medication storage to ensure safety and compliance.
- Processed orders and filled medications accurately to meet patient needs.
- Processed customer transactions at the register with efficiency and attention to customer service.
Pharmacy Technician
Horton & Converse Pharmacy
Unknown
10.2010 - 04.2019
- Led team in processing orders and filling medications accurately
- Established patient profiles and maintained proper medication storage to ensure safety
- Handled cash transactions and communicated with insurances for prior authorizations
- Trained new technicians and pharmacists with computer system
Pharmacy Technician
UCLA Medical Center
Los Angeles
01.2006 - 09.2010
- Processing doctors orders / filling medications
- Attended to patients and communicated directly with clinic staff to ensure seamless care
- Organized tasks to support team workflow and managed daily deliveries to patients
Pharmacy Technician
Albertson/Savon Pharmacy
Hawthorne
07.1999 - 12.2005
- Processed customer transactions accurately, handled prior authorizations, and contacted insurances to ensure seamless service delivery
- Lead Technician / Processing orders / filling medications
- Establishing patient profiles / maintains proper storage for medications
- Trained new technicians and pharmacists on computer system, enhancing team proficiency and service quality
- Managed team operations during manager's absence, ensuring continuity of services and support for staff
- Traveled across country to train technicians and pharmacists with upgraded computer system
Cashier / Cosmetic Clerk / Pharmacy Clerk / Pharmacy Technician
Sav-on Pharmacy
Inglewood, CA
09.1990 - 07.1999
Education
Inglewood High School
Inglewood, CA06-1991
Skills
- Prior Authorizations
- Appeals Management
- Insurance Verification
- Denial Resolution
- Medication Coverage Review
- Specialty Pharmacy Coordination
- Electronic Health Records (EHR)
- Healthcare Insurance Regulations
- Case Follow-Up & Documentation
- Claim Processing
- Team Collaboration
- Patient & Provider Communication
Personal Information
Title: Pharmacy Technician
HARD WORKER WITH 20+ YEARS. KNOWLEDGEMENT OF CUSTOMER LOYALTY. EXECUTED MAGAGERIAL DUTIES AND SCHEDULING
LANGUAGES
Spanish (Highly proficient)
HOBBIES
Spending time with my family, bowling and watching baseball and football.
Languages
Spanish
Professional
Accomplishments
- GREAT CUSTOMER SERVICE
- GOOD TRAINING TEACHER
Timeline
Pharmacy Technician Prior Authorization Specialist
Providence Saint Johns Medical Foundation
08.2021 - Current
Pharmacy Technician
Altamed Pharmacy
06.2020 - 08.2021
Pharmacy Technician
CVS Pharmacy
05.2019 - 06.2020
Pharmacy Technician
Horton & Converse Pharmacy
10.2010 - 04.2019
Pharmacy Technician
UCLA Medical Center
01.2006 - 09.2010
Pharmacy Technician
Albertson/Savon Pharmacy
07.1999 - 12.2005
Cashier / Cosmetic Clerk / Pharmacy Clerk / Pharmacy Technician
Sav-on Pharmacy
09.1990 - 07.1999
Inglewood High School