Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beatriz A. Martinez Ortega

Virginia Beach,Virginia

Summary

Goal-oriented and dedicated administrative professional with a strong focus on streamlining operations to reduce costs and enhance procedural efficiency. Skilled in cultivating lasting relationships with students and staff to drive program success. A motivational leader with exceptional communication, organizational, and strategic planning abilities. Experienced and launching initiatives that boost program visibility and coordination of regional policies and activities for students. Bilingual in English and Spanish, with a proven ability to solicit and integrate member feedback on societal policies and activities. Committed to advocating for student perspectives and supporting school initiatives. Passionate about fostering positive change and student leadership.

Overview

15
15
years of professional experience

Work History

Student Representative

Waldorf University
05.2023 - Current
  • Be the point of contact for the students who are transitioning to university studies, creating a welcoming environment built on confidence and trust
  • Represent the student interest, coordinate and facilitate meetings in order to connect them with resources
  • Assisting students to coordinate their Military Tuition Assistance and Financial Aid
  • Advocating for the students individual goals for success.
  • Elevated school spirit by planning engaging events that fostered connections among students, faculty, and staff.
  • Attended monthly meetings with board and student leadership committee to discuss program initiatives.
  • Delivered exceptional customer service to prospective students, addressing questions or concerns promptly and professionally.
  • Facilitated communication between prospective students and faculty members regarding program specifics, ensuring accurate and up-to-date information was provided.
  • Helped students complete paperwork and enroll in school.
  • Managed daily tasks efficiently through effective time management skills while simultaneously prioritizing high-priority projects or assignments according to deadlines.
  • Maintained current knowledge of institutional policies and program offerings.
  • Took in-bound calls from prospective students and answered wide range of questions with knowledgeable assistance.
  • Met or exceeded individual recruitment goals each year by developing tailored strategies based on market research and trends analysis.
  • Established an efficient workflow for handling application materials, reducing processing time and errors while increasing productivity.
  • Increased enrollment rates by efficiently managing and tracking prospective student inquiries.
  • Managing approximately 50 incoming calls, emails and text messages per day from students.
  • Distributed information regarding advisory committee and representative programs to generate interest and participation.

ESL Teacher

VIPKID International
05.2017 - Current
  • Provided one-on-one instruction for non-English speaking students
  • Building relationships to focus on individual student needs and strengths to create rapport with students.
  • Educated students in basics of English grammar and conversational speaking.
  • Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
  • Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.

Translator

Self Employed
01.2010 - Current
  • Prepared routine legal translation services for immigration attorney in Rochester, NY
  • Facilitated oral translations and interpretations in-person, as well as transcriptions
  • Facilitated group discussions, and fostered a positive atmosphere for others to express themselves in a clear and concise way.
  • Translated documents from Spanish to English .
  • Reviewed final work to spot and correct errors in punctuation, grammar and translation.
  • Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.

Administrative Assistant for Evangelism Ministry

Global Ministry Center of the Church of the Nazarene
04.2012 - 10.2019
  • Assisted with administrative tasks for the Regional Coordinator of Evangelism for the Mesoamerica Region (Caribbean and Central America) for 32 countries
  • Coordinated tasks with different regional teams, as well as performed clerical work and email triaging
  • Directed logistical work for regional conferences, board meetings and events, as well as coordinated travel schedules for up to 150 ministry leaders.

Preschool Teacher

Genesee Country Christian School
08.2015 - 06.2018
  • Educated students in foundational concepts such as shapes, numbers and letters
  • Motivated and engaged young learners, while also building their self-confidence
  • Planned lessons to assist the students with their individual learning goals and needs.
  • Assisted and supervised 25 children through entire school day.

Administrative Assistant to the Bishop

New York West Area United Methodist Church
12.2009 - 09.2010
  • Performed email triaging to facilitate communication between pastors, District Superintendents, and members of the Annual Conference
  • Handled clerical duties and facilitated phone communications
  • Coordinated calendars and schedules for the bishop of the organization
  • Developed and revised various documents, including but not limited to correspondence, forms, reports, and calendars, adhering to established standards of professionalism and precision.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Certificate - Teaching English as a Second Language (ESL)

VIPKID International
San Francisco, CA
08.2017

Certificate - Hotel Administration, Airlines & Tourism

Royalty International School of Tourism & Business
Guatemala
06.2007

Bachelor of Science - Bilingual Secretarial Administration

Royalty International School of Tourism & Business
Guatemala
06.2007

High School Diploma -

Colegio Los Olivos Del Norte
Guatemala
06.2003

Skills

  • Languages: Fluent in English and Spanish; TESOL Certified
  • Administrative: Scheduling, project management, Microsoft Office ( Word, Outlook, PowerPoint, Excel), data entry
  • Event Coordination: Planning, Hospitality, and travel arrangements
  • Student Support: Mentoring, academic support, enrollment management
  • Communication: Excellent verbal and written skills, translation services, cross-cultural understanding
  • Leadership: Team building, people development, adaptability, reliability
  • Problem-Solving: Strong analytical skills, time management, multitasking
  • Customer Service: Exceptional service skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Student Representative

Waldorf University
05.2023 - Current

ESL Teacher

VIPKID International
05.2017 - Current

Preschool Teacher

Genesee Country Christian School
08.2015 - 06.2018

Administrative Assistant for Evangelism Ministry

Global Ministry Center of the Church of the Nazarene
04.2012 - 10.2019

Translator

Self Employed
01.2010 - Current

Administrative Assistant to the Bishop

New York West Area United Methodist Church
12.2009 - 09.2010

Certificate - Teaching English as a Second Language (ESL)

VIPKID International

Certificate - Hotel Administration, Airlines & Tourism

Royalty International School of Tourism & Business

Bachelor of Science - Bilingual Secretarial Administration

Royalty International School of Tourism & Business

High School Diploma -

Colegio Los Olivos Del Norte

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Beatriz A. Martinez Ortega