BEATRIZ F. MEJIA DURAN
Kirkland,WA
Summary
Accomplished Case Manager with a proven track record at Jacob Lipscomb PLLC, adept in case management and bilingual legal assistance. Excelled in enhancing client-provider communication and securing fair compensation, showcasing exceptional problem-solving and emotional awareness skills. Demonstrated professionalism and organization, significantly improving client satisfaction and case efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
CASE MANAGER PERSONAL INJURY DEPARTMENT
JACOB LIPSCOMB PLLC
06.2019 - 02.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on policy benefits, and services, empowering them to make informed decisions about their care needs.
- Requested billing and medical records to then write the demand that would be sent to the insurance company.
- Negotiated the claim to achieve fair compensation for each client.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
CASE MANAGER PERSONAL INJURY DEPARTMENT
ADVANTAGE LEGAL GROUP
07.2016 - 06.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Requested billing and medical records in order to write the demand that was then sent to the insurance company.
BILINGUAL LEGAL ASSISTANT
JACOB LIPSCOMB PLLC
07.2013 - 07.2016
- Safeguarded confidential information by implementing secure file storage systems for sensitive client data.
- Enhanced client communication by providing bilingual legal support in both English and Spanish.
- Reduced clerical errors with thorough proofreading of legal documents prior to submission or filing.
- Communicated pertinent information to clients via phone, email, and mail.
- Supported office management by overseeing administrative tasks such as maintaining supplies inventory, filing systems, and expense tracking.
- Improved client satisfaction by managing and prioritizing caseloads in a timely manner.
- Coordinated logistics for depositions, mediations, arbitrations, meetings, hearings which facilitated smooth legal processes.
- Translated legal documents, facilitated client attorney communication, translated at depositions.
BILINGUAL RECEPTIONIST
RUBINSTEIN LAW OFFICES
01.2011 - 07.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Psychology
Maricopa Community Colleges - Phoenix College
Phoenix, AZHigh School Diploma -
CENTRAL HIGH SCHOOL
Phoenix, AZ05.1999
Skills
- Problem-Solving
- Case Management
- Organization and Multitasking
- Conflict Resolution
- Positive Attitude
- Emotional awareness
- Time Management
- Active Listening
- Task Prioritization
- Staff Oversight
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
CASE MANAGER PERSONAL INJURY DEPARTMENT
JACOB LIPSCOMB PLLC
06.2019 - 02.2023
CASE MANAGER PERSONAL INJURY DEPARTMENT
ADVANTAGE LEGAL GROUP
07.2016 - 06.2019
BILINGUAL LEGAL ASSISTANT
JACOB LIPSCOMB PLLC
07.2013 - 07.2016
BILINGUAL RECEPTIONIST
RUBINSTEIN LAW OFFICES
01.2011 - 07.2013
No Degree - Psychology
Maricopa Community Colleges - Phoenix College
High School Diploma -
CENTRAL HIGH SCHOOL
Similar Profiles
KENYA PEREZ-ROSASKENYA PEREZ-ROSAS
Licensed Sales Professional at Bobby Lipscomb Allstate AgencyLicensed Sales Professional at Bobby Lipscomb Allstate Agency
Diane ObinwaDiane Obinwa
Actor/Model at Lipscomb UniversityActor/Model at Lipscomb University
Blaise PriceBlaise Price
Babysitter at Erica LipscombBabysitter at Erica Lipscomb
Georgia SandahlGeorgia Sandahl
Barista/Bartender at CryBaby CafeBarista/Bartender at CryBaby Cafe
Abraham SinagaAbraham Sinaga
Crew Member at McDonald'sCrew Member at McDonald's