Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beatriz M Ortiz

San Antonio,TX

Summary

Proven caregiver and pet stylist with a track record of compassionate caregiving and exceptional pet service at PetSmart Charities. Skilled in personal hygiene assistance, cleaning and pet diet nutrition, consistently enhancing client satisfaction and animal well-being. Leveraged fast learning ability to master new skills, achieving a significant increase in repeat business through personalized care and attention to detail. Wanting to further career in the veterinary technician industry to care for and attend to animals in need.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

Outreach Health
02.2024 - Current
  • Offered companionship and kindness to elderly patient.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Custodian

UT Health Science Center
08.2022 - 01.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.

Kennel Technician

Petland
08.2021 - 03.2022
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.

Pet Stylist

PetSmart Charities
08.2017 - 08.2020
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Groomed Number dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
  • Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience.
  • Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
  • Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.

Pet Bather

PetSmart Charities
08.2017 - 08.2020
  • Assisted with marketing efforts by promoting services through social media platforms, distributing promotional materials, or participating in community events.
  • Managed inventory control by monitoring stock levels, reordering supplies as needed, and maintaining accurate records of purchases.
  • Promoted positive customer experiences by addressing concerns promptly, offering solutions, or escalating issues when necessary.
  • Developed rapport with regular clients through friendly interactions, familiarity with their preferences, and consistent delivery of quality services for their pets.
  • Continually expanded knowledge of industry trends, products, tools, techniques while also implementing best practices in daily work routines.

Education

Pet CPR -

Holly And Hugo
San Antonio, TX
06.2020

Accredited Veterinary Assistant - Veterinarian Assisting

Holly And Hugo
San Antonio, TX
06.2017

Winston Churchill High School
San Antonio, TX
06.2017

Pet Nutrition -

Holly And Hugo
San Antonio
06.2017

Skills

  • Personal Hygiene Assistance
  • Documentation And Reporting
  • Meal Preparation
  • Compassionate Caregiving to both humans and animals
  • Housekeeping
  • Basic Housekeeping
  • Fast Learner
  • Ability to Lift
  • Pet Diet and Nutrition

Certification

• Accredited Veterinary Assistant

• Pet nutritionist

• Pet First Aid & CPR

• Animal Physical Therapy


Timeline

Elderly Caregiver

Outreach Health
02.2024 - Current

Custodian

UT Health Science Center
08.2022 - 01.2023

Kennel Technician

Petland
08.2021 - 03.2022

Pet Stylist

PetSmart Charities
08.2017 - 08.2020

Pet Bather

PetSmart Charities
08.2017 - 08.2020

Pet CPR -

Holly And Hugo

Accredited Veterinary Assistant - Veterinarian Assisting

Holly And Hugo

Winston Churchill High School

Pet Nutrition -

Holly And Hugo

• Accredited Veterinary Assistant

• Pet nutritionist

• Pet First Aid & CPR

• Animal Physical Therapy


Beatriz M Ortiz