Beau Bennett
Gulfport,MS
Summary
Dynamic and results-oriented professional with extensive experience as a Wire Technician at AT&T and a Construction Electrician with the US Navy Seabees. Demonstrated expertise in fiber optic handling and electrical wiring, coupled with a strong ability to lead teams and enhance customer satisfaction. Achieved significant improvements in network performance and safety compliance, showcasing exceptional problem-solving skills and attention to detail.
Overview
8
8
years of professional experience
Work History
Wire Technician
AT&T
08.2023 - Current
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Improved customer satisfaction by promptly responding to service requests and providing high-quality technical support.
- Installed and configured new devices and system components.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Able to trace and run Cat5 and Cat6 lines through house or commercial properties.
- Worked with customer expectations of fiber optic or copper internet services.
- Maintained company vehicle with accurate supplies to complete and job necessary through the day.
Construction Electrician
US Navy Seabees
07.2018 - 07.2023
- Completed electrical installations on time, resulting in satisfied clients and timely project completions.
- Reduced safety incidents through meticulous adherence to established safety protocols and guidelines.
- Minimized risk exposure by identifying potential hazards early in the planning stages of each project, implementing appropriate mitigation measures as needed.
- Ensured compliance with local building codes and regulations during all stages of the construction process.
- Prepared and assembled conduits and connected wiring.
- Repaired and replaced wiring, fixtures and equipment using hand and power tools.
- Trained junior electricians in best practices, fostering a culture of knowledge sharing and continuous improvement within the team.
- Used variety of testing devices to identify electrical problems.
- Read blueprints and technical diagrams.
- Troubleshot and repaired malfunctioning systems and components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Followed state and local building regulations based on National Electrical Code.
- In charge of overall safety on projects and in charge of the lock out tag out program to ensure electrical safety ness.
Floor Manager
Hoods Discount Home Center
07.2016 - 07.2018
- Started Job in High School worked all the way up to be floor manager in a year.
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
Education
High School Diploma -
West Harrison High School
Gulfport, MS05.2017
Skills
- Power tool operation
- Hand tool proficiency
- Wire splicing
- Network configuration
- Telecommunications
- Electrical wiring
- Fiber optic handling
- System maintenance
- Equipment troubleshooting
- Schematic interpretation
- Cable installation
- Signal testing
- Wire stripping
- Grounding techniques
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Equipment installation and repair
- Multitasking Abilities
- Reliability
- Critical thinking
- Troubleshooting skills
- Network troubleshooting
- Organizational skills
- Active listening
- Effective communication
- Safety awareness
- Data cabling installation
- Installing equipment
- Relationship building
- Task prioritization
- Educating customers
- Router installation and optimization
- Goal setting
- Professionalism
- Quality assurance
Timeline
Wire Technician
AT&T
08.2023 - Current
Construction Electrician
US Navy Seabees
07.2018 - 07.2023
Floor Manager
Hoods Discount Home Center
07.2016 - 07.2018
High School Diploma -
West Harrison High School
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