Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure. Trained in intermodal operations and safety through 15 years of automotive experience and customer service.
Overview
14
14
years of professional experience
Work History
Terminal Ramp Manager
P&B Intermodal
11.2021 - Current
Terminal Ramp Manager for P&B Intermodal working with Union Pacific’s Intermodal operations in Oregon. I play a critical role in maintaining Union Pacific’s logistical readiness by managing and repairing all Union Pacific’s and Intermodal equipment. I manage over 19 mechanics daily that are keeping the supply chain network flowing in and out of Oregon.
Maintained high safety standards in all aspects of ramp operations, conducting regular inspections and addressing potential hazards.
Minimized incidents on the ramp area by enforcing strict adherence to safety regulations and guidelines among all staff members.
Contributed to the development of company policies concerning ramp operations, ensuring alignment with organizational goals and industry best practices.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Developed and maintained knowledgeable and productive team of employees.
Shop Lead Mechanic
Micky's Automotive
04.2016 - 11.2021
Improved workshop efficiency by streamlining repair processes and implementing time-saving techniques.
Enhanced team productivity by providing regular training sessions and performance feedback for mechanics.
Reduced equipment downtime with proactive maintenance scheduling and timely repairs.
Increased customer satisfaction by delivering high-quality repair services within specified deadlines.
Implemented inventory management system to keep accurate track of tools, parts, and supplies, reducing waste and costs.
Wrote work orders and updated accounts in workshop computer.
Developed strategies to improve sales and retention of customers, boosting sales [Number]%.
Diagnosed mechanical problems for repair or replacement.
Mechanic
Trend Setters Truck And Auto
06.2010 - 04.2016
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
Custom installer on suspension and accessories.
Education
No Degree - Criminal Justice
Clark College
Vancouver, WA
06.2009
High School Diploma -
Parkrose High
Portland, OR
06.2008
Skills
Microsoft Office, Excel spreadsheets, Microsoft word and Microsoft Powerpoint