BEAU GRANTHAM
Flora,USA
Summary
Professional in operations management with proven track record of driving efficiency and productivity while holding customer service as top priority. Employs excellent leadership skills and multi-tasking strengths. Skilled in strategic planning, process optimization, and resource management to deliver impactful results.
Overview
27
27
years of professional experience
Work History
Branch Operations Manager
WillScot
06.2025 - 09.2025
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
General Manager of Operations
Hometown Hardware
05.2019 - 06.2025
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Established standard operating procedures that enhanced employee performance.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Representative
Deviney Rental & Supply
06.2015 - 05.2019
- Heavy Equipment Agricultural Product Sales
- Assist customers in their search for the right product to fit their individual needs
- Use computers for various applications, such as database management or word processing
- Conduct searches to find needed information, using such sources as the Internet
- Create, maintain, and enter information into databases
- Complete forms in accordance with company procedures
Pharmaceutical Representative
Wraser Pharmaceuticals
01.2015 - 05.2015
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information
- Demonstrate and explain the operation and use of products.
- Provide customers with ongoing technical support
- Visit establishments to evaluate needs or to promote product or service sales
- Complete expense reports, sales reports, or other paperwork.
Regional Manager
USA Credit Corp
02.1999 - 12.2014
- Create and balance employees scheduling to best benefit the business.
- Set monthly sales goals and update progress daily to allow employees to track their success.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Trained staff to deliver outstanding customer service.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Determined staff promotions and demotions, and terminated employees when necessary with proper documentation and paperwork
- Addressed and corrected sales staff communication issues in a tactful and effective manner to promote a team atmosphere..
- Used Microsoft Word and Excel daily to report store productivity to and from the Corporate Office.
Education
Accredited Jewelry Professional - Precious Metals, Colored Stones, and Diamonds
GIA (Gemological Institute of America)
New York, NY12.2004
Associate of Science - Physical Therapy
Holmes Community College
Ridgeland, MS05.2000
Skills
- Team-oriented
- Exceptional leader
- Reliable
- Neat and organized
- Problem-solving
- Outstanding communication skills
- Operations management
Timeline
Branch Operations Manager
WillScot
06.2025 - 09.2025
General Manager of Operations
Hometown Hardware
05.2019 - 06.2025
Sales Representative
Deviney Rental & Supply
06.2015 - 05.2019
Pharmaceutical Representative
Wraser Pharmaceuticals
01.2015 - 05.2015
Regional Manager
USA Credit Corp
02.1999 - 12.2014
Accredited Jewelry Professional - Precious Metals, Colored Stones, and Diamonds
GIA (Gemological Institute of America)
Associate of Science - Physical Therapy
Holmes Community College
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