Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Beau Gross

Saint Joseph,MO

Summary

Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.

Law enforcement professional prepared for rigors of maintaining security and order in challenging environments. Possesses valuable experience in conflict resolution and maintaining facility safety. Known for strong team collaboration and adaptability to changing circumstances. Skilled in communication and de-escalation techniques, highly dependable and trustworthy.

Dynamic individual with hands-on experience in leadership and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Corporal Civilian Detention Officer

Platte County Sheriff's Office
08.2023 - 08.2025
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Regularly conducted security and sanitation checks.
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
  • Processed visitors and attorneys arriving to see prisoners.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Supervised and controlled behavior of 200 inmates.
  • Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
  • Improved team coordination by leading training sessions on crisis management techniques.
  • Promoted culture of respect and dignity, enforcing anti-discrimination policies among inmates and staff.
  • Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
  • Increased staff morale and cohesion by organizing team-building activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Investigated and responded to incidents of inmate misconduct.
  • Documented inmate behavior and activities in logbooks.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Coordinated with other law enforcement personnel to exchange information.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Administered drug tests to inmates.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Assisted in development of operational policies to enhance facility security and efficiency.
  • Optimized record-keeping procedures for improved tracking of inmate progress and facility operations.
  • Fostered safer environment, conducting regular safety drills and emergency response exercises.
  • Enhanced security measures by conducting thorough searches and inspections.
  • Contributed to team effectiveness, sharing knowledge and experience during staff meetings.
  • Streamlined inmate check-in and processing, ensuring accurate documentation and efficient handling.
  • Reduced contraband incidents with meticulous cell inspections.
  • Reduced response times to incidents, establishing clear protocols and regular drills.
  • Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
  • Provided safety for staff and detainees, maintaining constant surveillance and immediate response protocols.
  • Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
  • Enhanced communication with law enforcement agencies for smoother transfer and release processes.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
  • Verified identification using specialized databases and methods such as fingerprinting.

Detention Deputy

Buchanan County Sheriff's Office
01.2021 - 07.2023
  • Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
  • Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
  • Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
  • Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
  • Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
  • Facilitated communication between inmates and their legal representatives or family members through careful monitoring of visitation sessions and phone calls.
  • Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
  • Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
  • Improved relations between inmates and staff by addressing concerns promptly and professionally.
  • Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
  • Assisted in the successful rehabilitation of inmates by providing support and resources for educational programs.
  • Upheld constitutional rights of detainees throughout court proceedings by providing transportation to hearings, maintaining order in courtrooms, and ensuring access to legal counsel when requested.
  • Promoted positive behavior among inmates by recognizing achievements such as program completion or improved conduct records, fostering an environment conducive to rehabilitation efforts.
  • Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
  • Aided in swift emergency response situations through regular training exercises and adherence to established procedures.
  • Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
  • Ensured efficient use of resources within the facility by monitoring inventory levels and requesting necessary supplies in a timely manner.
  • Supported mental health initiatives within the facility by connecting struggling inmates with appropriate counseling services.
  • Strengthened relationships with community partners by participating in outreach events, promoting awareness of the detention center''s role and services.
  • Ensured continuity of care for released individuals by transitioning them smoothly into community-based programs or probationary services as needed.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Regularly conducted security and sanitation checks.
  • Processed visitors and attorneys arriving to see prisoners.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Supervised and controlled behavior of 200 inmates.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Investigated and responded to incidents of inmate misconduct.
  • Documented inmate behavior and activities in logbooks.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Coordinated with other law enforcement personnel to exchange information.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Administered drug tests to inmates.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Verified identification using specialized databases and methods such as fingerprinting.

Assistant Store Manager

Dollar General Store
01.2018 - 07.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Education

Benton High School
Saint Joseph, MO

No Degree - PC Repair

Hillyard Technical Center
Saint Joseph, MO
05-2017

Skills

  • Patience and tolerance
  • Emergency response
  • Physical restraint
  • Behavioral observation
  • Body and cell searches
  • De-escalation techniques
  • Key control
  • Restraint techniques
  • Security procedures
  • Inmate supervision
  • Headcounts
  • Report preparation
  • Inmate monitoring
  • Surveillance
  • Mental alertness
  • Crisis intervention
  • Crisis management
  • Armory control
  • System recordkeeping
  • Medical emergencies
  • Facility monitoring
  • Prisoner escort
  • First aid administration
  • Defensive techniques
  • Perimeter guarding
  • Security and sanitation checks
  • Record maintenance
  • Gate control
  • Inmate control
  • Inmate rights
  • Inmate observation
  • Disturbance management
  • Court operations support
  • Inmate escorting
  • Firearm safety
  • Inmate transport
  • First aid certification
  • Safety and security
  • Booking procedures
  • Trained in defensive tactics
  • Equipment operation
  • Crisis intervention training
  • Incident reporting
  • Safety and security enforcement
  • Central and pod control
  • Conflict resolution skills
  • Records maintenance
  • Cell inspections
  • CCTV monitoring
  • Correctional facility procedures
  • File maintenance
  • Conflict resolution
  • Firearms training
  • Search and seizure procedures
  • Public safety
  • Inmate behavior modification tactics
  • Activity supervision
  • Disciplinary actions
  • Observation
  • File and record maintenance
  • Courtroom practices
  • Weapons training
  • Occupational hazard mitigation
  • Behavior modification
  • Court procedures
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Mental health awareness
  • Substance Abuse Knowledge
  • Detail-oriented
  • Relationship building
  • Team coordination
  • Incident investigation
  • Self-defense techniques
  • Documentation skills
  • Team building
  • Task prioritization
  • Self motivation
  • Supervisory skills
  • Interpersonal skills

Accomplishments

  • Supervised team of 5-10 staff members.
  • Collaborated with team of 5-10 in the day-to-day activities of correctional facilities.

Certification

  • Certified in PC repair from Hillyard Technical Center

Timeline

Corporal Civilian Detention Officer

Platte County Sheriff's Office
08.2023 - 08.2025

Detention Deputy

Buchanan County Sheriff's Office
01.2021 - 07.2023

Assistant Store Manager

Dollar General Store
01.2018 - 07.2021

Benton High School

No Degree - PC Repair

Hillyard Technical Center

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