High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Decision-Making Responsibility
1. Communicate and delegate job responsibilities and performance expectations to store personnel to ensure desired results.
2. Develop and implement action plans to improve operating results.
Consulting Responsibility
1. Assesses, establishes and implements appropriate store staffing levels
2. Recommend store personnel for advancement and termination as appropriate.
3. Provide product feedback to the district manager
Responsibility for Action
1. Train and develop store personnel, per the employee training program, to achieve their maximum professional potential.
2. Observe and evaluate employees' work performance and provides feedback and coaching as appropriate. Conduct annual performance evaluations.
3. Ensure store personnel comply with the company's customer satisfaction guidelines and demonstrate appropriate interactions with customers and co-workers.
4. Ensure store personnel adhere to inventory procedures and product handling guidelines.
5. Ensure store personnel adhere to cash control policies and procedures to minimize losses.
6. Manage store personnel to ensure they comply with established policies and procedures.
7. Resolve concerns from store personnel.
8. Prepare, manage and revise weekly schedules.
9. Handle customer concerns and ensure an appropriate resolution.
10. Provide a safe environment for employees, customers, and vendors.
11. Ensure store personnel maintain store cleanliness standards at all times.
12. Maintain proper stock levels through appropriate product ordering.
13. Ensure proper store signage is maintained at all times.
14. Ensure the quality and freshness of all products.
15. Achieve store payroll budget.
16. Achieve store total loss budget.
17. Merchandises product neatly to maximize sales.
Training and Development