SUSAN VALLE

• Offered friendly and knowledgeable assistance to customers.
• Organized reception area to ensure a presentable setting.
• Handled incoming calls and scheduled appointments.
• Ensured quick responses to inquiries boosting overall satisfaction.
• Built relationships with customers and community to establish long-term business growth.

Administered thorough exams for all new arrivals at the shelter, including behavior-assessed canines.

Surgery duties: Pre-anesthesia, induction, intubation, clip and scrubbed surgery site, monitored surgery, post-op care and extubation.

• head tech for clinic while head tech recuperated from ACL surgery.
• Restrained animals of different sizes and temperaments during appointments.
• Performed dentals, ICU care, surgery prep an recovery.
• Enhanced clinic efficiency by maintaining clean and organized treatment areas, exam rooms, and labs.

Monitored ICU patient, did blood pressure, blood draw and lab, X-rays and Dental cleanings

Made medical orders, surgery prep invluding IV catheter placement, through post op care. X-rays, dentals, lab work.