Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Bebe  Lashley

Bebe Lashley

Carlsbad,CA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer relation management best practices.

Overview

17
17
years of professional experience

Work History

National Sales and Customer Coordinator

Tony Robbins Research International
11.2020 - Current
  • Promoted and assigned to two senior level strategists and helped both of them propel to the top sale tier within 30 days.
  • Conducted 100+ lead calls per day, resulting in a 25% new sales acquisition and gross sales of $1.7M in year one and $3.25M by the end of year two.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Developed strong relationships with clients, resulting in increased repeat business and referrals.
  • Handled escalated customer concerns diplomatically, diffusing tensions while finding satisfactory resolutions for both parties involved.
  • Assisted customers with order placement and provided updates on delivery timelines.
  • Managed high-volume calls, ensuring timely responses to customer requests.
  • Implemented effective time management techniques, optimizing daily operations for maximum output.
  • Served as a liaison between customers and various internal departments, fostering seamless communication flows.

Real Estate Agent

Whole Life Properties
05.2018 - 05.2022
  • Closed 16 successful transactions with an average sale price of $750,000 as the seller/buyer representative.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals, earning 45% of business through referrals
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Co-Founder/Sales Director, Business Development

Something Bleu Bridal And Bleu Gents
01.2013 - 08.2018
  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Secured lucrative partnerships by establishing strong relationships with key industry players.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Implemented and carried out all buying and inventory in New York, LA, and Paris for a multi-store operation.
  • Vetted and established relationships with vendors
  • Served as store PR Director, creating relationships with local media to include broadcast interviews and coverage of events at Fox 5, SD Live, and SD Union-Tribune.
  • Established foundational processes for business operations.
  • Grew the customer base through targeted outreach and networking events.
  • Consistent monthly sales training with the team resulting in a consistent 5% sales over projected sales in the first year.

Co-Founder/Sales Director, Business Development

Marc And Mimi Boutique
01.2009 - 02.2014
  • Established foundational processes for business operations.
  • Created Marketing campaigns for Grand Opening and store sales. Established cross-promotional marketing with local businesses
  • Created and balanced budgets, established a billing strategy, and implemented an accounting system, increasing efficiency by 4%
  • Hired and trained 4 sales representatives

Sales Department Manager

Nordstrom
02.2007 - 03.2010
  • Developed and executed successful sales plans for consistent growth in department performance.
  • Collaborate with Store Manager, Human Resources and Store Information Manager to recruit, schedule and train new and seasoned employees to support planned sales increases.
  • Evaluated and managed performance metrics consistently, identifying areas of strength and opportunities for growth, and implementing necessary team training adjustments to maximize department success.
  • Increased sales revenue by implementing targeted marketing strategies and effective customer relationship management.
  • Strengthened customer loyalty with personalized service, resulting in increased repeat business and referrals.

Education

Bachelor of Science - Economics

University of Zimbabwe, Harare, Zimbabwe

Skills

  • Customer Service
  • Relationship Building
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Staff Training and Development
  • Staff Management
  • Operations Management

Timeline

National Sales and Customer Coordinator - Tony Robbins Research International
11.2020 - Current
Real Estate Agent - Whole Life Properties
05.2018 - 05.2022
Co-Founder/Sales Director, Business Development - Something Bleu Bridal And Bleu Gents
01.2013 - 08.2018
Co-Founder/Sales Director, Business Development - Marc And Mimi Boutique
01.2009 - 02.2014
Sales Department Manager - Nordstrom
02.2007 - 03.2010
University of Zimbabwe - Bachelor of Science, Economics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Bebe Lashley