Self-motivated and personable professional seeking a remote position to utilize my strong organization skills, problem-solving abilities, and commitment to customer satisfaction
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
IntelyCare
10.2017 - Current
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Inventory Specialist
CVS Healthcare
06.2018 - 08.2023
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Monitored and adjusted inventory levels to meet customer needs and demands.
Virtual Assistant | Remote Freelancer
Redeemer Group
01.2022 - 01.2023
Scheduled meetings, booked accommodations and managed contact lists. Provided high-level customer service for clients via various channels (phone, email, chat) to address customer inquiries, concerns, and requests. Resolved customer complaints and issues by actively listening, empathizing, and offering appropriate solutions. Assisted with administrative tasks, including filing, scheduling, and data entry.
CERTIFIED NURSING ASSISTANT (CNA)
DRY HARBOR NURSING HOME & REHABILITATION CENTER
10.2016 - 06.2017
DINNING ROOM ASISSTANT
BRISTOL NURING HOME
01.2010 - 01.2013
Education
HIGH SCHOOL DIPLOMA -
VALLEY STREAM SOUTH HIGH SCHOOL
Skills
Monitoring and recording patients’ height, weight, input, output and vital signs
Collect specimens for testing, and give detailed written and verbal accounts of patients conditions
Changing sterile bandages and inserting and removing IVs and feeding tubes
Taking EKGs, taking blood, performing CPR
firstCustomer Service experience Detail Oriented Strong Organizational Skills Strong Verbal and Written Communication Data Entry Skills Entry Level Sales Experience Software Proficiency: Microsoft Office (Excel, Word), Microsoft Teams, Google Suite Problem Solving Skills Administrative Skills Able to Multitask Typing speed of 45 WPM
Certification
Certified EKG Technician
Certified Phlebotomy Technician
Certified Patients Care Technician/Assistant
Basic Skills
Assist patients on a daily basis depending on patient needs including delivering food and helping patients eat if necessary.
Helping patients change positions and exercise to improve or regain flexibility and mobility.
Assisting patients walk and/or get in and out of wheelchairs. Patient care technicians also help patients with bathing, dressing and grooming.