Tom Green
Knoxville,Tennessee
Summary
Driven regulatory compliance professional used to working in fast-paced environments and adapting as needed. 15+ years experience in finance, banking, management, sales, and adept at building and maintaining relationships with vendors, customers, and everything in between. Goal oriented and used to meeting high-pressure deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
EFCC Economic Sanctions Adjudication Analyst
US Bank
02.2023 - Current
- Performed first level alert adjudication for OFAC/Sanctions, PEP, CECT, and 314(a) watchlists
- Managed high-volume workload daily, achieving higher than goal production and quality standards consistently
- Assisted department with various special projects including timing studies and QA assistance - selected for the latter due to outstanding QA scores
- Enhanced knowledge of laws and regulations and improved Excel proficiency with continuing education
Mortgage Loan Originator
Vanderbilt Mortgage and Finance, Inc.
10.2014 - 07.2022
- Assisted applicants with the mortgage process from start to finish acting as their primary point of contact for any questions or concerns
- Discussed and explained financing terms as the NMLS license allows
- Acted as fiduciary - explored all options with potential customers to give them the lowest cost possible overall
- Built and maintained relationships with applicants, sellers, and other departments within the company to ensure the process runs as smoothly as possible
- Grew market share with 10+ Clayton Homes locations by providing excellent customer service and being available when needed to all parties involved
Retail Store Manager
Rent-A-Center
01.2007 - 05.2014
- Protected company assets including vehicles, inventory, and cash while managing a daily delivery schedule and personnel
- Created effective work environment by providing consistent training, positive reinforcement where appropriate, and servant leadership
- Met weekly sales and collections goals by building long-lasting relationships with customers and continuously educating myself and the staff on new products and services
- Assisted with district and regional sales and marketing strategies to drive new sales and customers
Education
High School Diploma -
Morristown-Hamblin West High
Morristown, TN2004
Skills
- Strong communicator both written and verbally
- Task and detail oriented
- Building long-lasting relationships
- Excellent organizational and time management skills
- Advanced critical thinking and decision-making skills
Accomplishments
- Grew Rent-A-Center location from bottom 2% in company to top 10% in one year due to excellent service, communication, and staff development
- Substantially increased market share for 10 Clayton Homes locations while employed as a mortgage loan originator
- Maintained higher than average QA scores as a list-screening analyst and have been involved in special projects during my first year
Certification
NMLS License #1710202 March 2018
Timeline
EFCC Economic Sanctions Adjudication Analyst
US Bank
02.2023 - Current
Mortgage Loan Originator
Vanderbilt Mortgage and Finance, Inc.
10.2014 - 07.2022
Retail Store Manager
Rent-A-Center
01.2007 - 05.2014
NMLS License #1710202 March 2018
High School Diploma -
Morristown-Hamblin West High
Similar Profiles
Bebe YangBebe Yang
Vendor Risk Analyst at US BankVendor Risk Analyst at US Bank
Angel CruzAngel Cruz
Fraud Prevention Specialist at Us BankFraud Prevention Specialist at Us Bank
CHANDALL STJULIENCHANDALL STJULIEN
Customer Experience Specialist at US BankCustomer Experience Specialist at US Bank