Rebecca Brocard

• Resolved staffing shortages, brought document and data record keeping up to modern standards, populating website with off-line forms, coaching and mentoring personnel on management principles, industry practices, common procedures, and use of database for member outreach and user research
• Migrated 1700 member database from legacy software platform for generic associations to vertical market specific solution during division of organization into two separate entities, while implementing new financial tie-ins, restoring on-line shopping cart and Point of Sale terminal functions
• Wrote inaugural acknowledgement expressing gratitude to Indigenous people, the first in organizational memory and also in Puget Sound yachting industry
• Drove the use of polls, re-establishing distribution of weekly newsletter with the addition of success metrics, right-sized system admin functions with volunteers and board roles

• Independently coordinated 8 + worksites in Seattle & Hawaii, overseeing ordering & shipping supplies for custom sheet metal and structural glass project components
• Refined best practices, forms, structure and delivery of documentation for contractor & government agencies with responsibilities for environmental submittals during COVID
• Coordinated with project managers, clients and vendors to determine project scope and define timelines for completion, gathering and organizing digital files for easy retrieval

• Team projects mastering Tableau, Axure, Adobe Creative Cloud to perform qualitative and quantitative analysis of user experience data with team project concentration on:

Advanced User Research, UX strategies, Advanced Digital Curation & Optimization, Theory of Communities and Networks, Digital Strategies for Business Impact

• Undergraduate Teaching Assistant for Professor Fearn-Banks
• Research Thesis assessing strengths and weakness of public media theory of "Seattle Freeze" , exploring development of digital devices to facilitate data tracking for validity of core assumptions

• Managed client projects including applying basic hardware upgrades, email training and phone faxing while co-founding the first Single Parent Community group in Croatia, partnering with members to compile available technology resources for creating website, and tutoring maintenance volunteers

• Project managed SQL & .NET development team to translate paper map-based Seattle matching program to digital interactive workflow for 8 cities increasing collateral participation from 100 to 5000 outdoor recreation participants

• Mixed online platform by crafting automated email, PHP bulletin board, and national matching database with offline events schedule and grew program by recruiting area coordinators
• Coordinated with host corporation, sponsors and spokesperson to continually improve integration of collateral programs contributing to series visibility and growth

• Co-founded and managed programmer training services firm with Fortune 500 developer clients working with various aspects of MS Windows API
• Coordinated with literary agent, IP law firm and edited 9 Windows programming books published by Bantam Doubleday Dell, MS Press, Wiley and Sybex including fulfillment of companion media to promote onsite, open enrollment and eCoaching product lines
• Promotion of experts facilitiated by having written the first book published on Windows Programming as well as writing and selling 75,000 copies of Peter Norton's Windows Power Programming
• Developed and migrated client and sales prospect database through numerous software changes from MultiPlan, ODBC/ MSWorks, Excel/Access to SQL
• Early adopter of mobile first friendly websites, internet based training, the Auto-PC platform and HTML/ Dreamweaver cultivating an ongoing insider perspective and activities