Becca Harkabus
Superior,WI
Overview
12
12
years of professional experience
Work History
Certified Training Food Service Leader
Kwik Trip
08.2014 - Current
- Improved customer satisfaction by consistently providing fresh food and fast service.
- Enhanced team efficiency through effective delegation and training
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
- Increased sales by regularly reviewing category management.
Waitress
Julies Family Restaurant
07.2013 - 09.2013
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Hostess
Grizzly's
07.2011 - 02.2013
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Skills
- Strong communication
- Attention to detail
- Staff training and development
- Multitasking capabilities
- Adaptability and flexibility
- Time management
- ServSafe
- Strong Work Ethic
Timeline
Certified Training Food Service Leader
Kwik Trip
08.2014 - Current
Waitress
Julies Family Restaurant
07.2013 - 09.2013
Hostess
Grizzly's
07.2011 - 02.2013