Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Human Resources and Compliance Manager
Gray Fox Strategic
Greenville, SC
06.2021 - Current
Manage the entire life cycle of employees, ensuring compliance with applicable laws and regulatory mandates.
Provide guidance and ensure legal compliance to managers on organizational policy matters, such as EEOC, FLSA, FFCRA, and recommend needed actions.
Oversee employee benefits administration, including managing workers' compensation claims, and educating team members on company benefits and plans.
Assist in the development of performance management systems, including goal setting, performance reviews, corrective action plans, and disciplinary procedures.
Investigate employee relations matters through interviews with involved parties to ensure a fair resolution.
Analyze statistical data and reports, determine causes, and recommend improvements.
Implement organizational change initiatives effectively while minimizing disruption in operations.
Collaborate with department managers to develop comprehensive training programs that meet the needs of each individual team member.
Facilitate meetings between stakeholders, including executive leadership, legal counsel, and department heads, to discuss compliance matters.
Human Resources Generalist
MTC Federal Credit Union
Greenville, SC
08.2017 - 06.2021
Provided day-to-day leadership, HR support, and advice to all levels.
Managed and supervised activities related to human resources and corporate compliance.
Oversaw company's medical and non-medical benefit plans, planning, implementing, and administering Human Resource programs, employee relations, performance management, compensation, workers' compensation, COBRA, and payroll.
Oversaw performance management, including discipline, exit interviews, and managing HR records.
Processed all new hires, benefits orientations, separations, and payroll paperwork, ensuring compliance with applicable laws and regulatory mandates.
Key HR liaison between managers and employees to answer questions or concerns regarding company policies and procedures, to ensure expectations are understood.
Developed, updated, and implemented the HR policies and handbook to be aligned with company goals, as well as employment laws.
Built strong relationships by living the company's core values, delivering raw feedback, and having real conversations in a caring, trusting, and respectful manner.
Payroll Specialist
NN, Inc.
Johnson City, TN
09.2016 - 08.2017
Solved complex problems related to payroll processing quickly and efficiently.
Processed garnishments, child supports, and levies in accordance with federal and state laws.
Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
Reconciled payroll accounts and resolved discrepancies in a timely manner.
Responded promptly to inquiries from employees regarding their paychecks or deductions.
Compiled statistics, statements and reports on pay and benefits to submit to department heads.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Implemented new payroll software, leading to a reduction in processing errors.
Human Resources Manager
Gartner Development Group, LLC
Bristol, TN
01.2016 - 09.2016
Assisted in employee recruitment, hiring and interview processes.
Organized orientation sessions for new hires and provided them with onboarding information.
Administered employee benefits programs in coordination with payroll processing, including 401(k), health insurance, and PTO accruals.
Developed, updated, and implemented the HR policies to be in alignment with company goals.
Monitored aspects of employee performance and well-being, such as investigating and coordinating disciplinary actions.
Successfully collaborated across all levels to resolve conflict by using logic and reasoning to identify opportunities for improvement and alignment with the company's core values. Ensured compliance with federal, state, and local employment laws.
Financial Counselor
Wellmont Health Systems
Bristol, TN
04.2013 - 05.2014
Served as a liaison between the patient and the hospital regarding financial obligations.
Reviewed patients' accounts and plans regularly to determine the need for plan reassessment.
I answered patients' questions regarding details of financial plans and strategies, and explained data in easy-to-understand terms.
Provided guidance on creating a plan to pay off high-interest debts first while still contributing towards savings goals.
Managed multiple cases simultaneously while ensuring all deadlines were met according to established policies.
Human Resources Manager
KCG CallCenter, LLC
Pennington Gap, VA
08.2010 - 04.2013
Improved the organization's Human Resources department by planning, implementing, and evaluating employee relations, human resources policies, programs, and practices.
Directed all areas of the Human Resources department for a call center with over 300 employees.
Provided day-to-day leadership and management to managers and team leaders.
Developed, updated, and implemented the HR policies/handbook to be in alignment with company goals, as well as employment laws.
Monitored aspects of employee performance and well-being, such as investigating and coordinating disciplinary actions
Collaborated across all levels to resolve conflict by using logic and reasoning to identify opportunities for improvement and alignment with the company's core values.
Society for Human Resource Management (SHRM), Member, 2013-present
HR Hot Seat, Member, 2020-present
Specializedtraining
Leadership Exploration and Development Program (LEAD), 04/01/19 - 03/31/20
Timeline
Human Resources and Compliance Manager
Gray Fox Strategic
06.2021 - Current
Human Resources Generalist
MTC Federal Credit Union
08.2017 - 06.2021
Payroll Specialist
NN, Inc.
09.2016 - 08.2017
Human Resources Manager
Gartner Development Group, LLC
01.2016 - 09.2016
Financial Counselor
Wellmont Health Systems
04.2013 - 05.2014
Human Resources Manager
KCG CallCenter, LLC
08.2010 - 04.2013
MBA - Specialization in Human Resource Management
Capella University
BS - Human Resource Management
Capella University
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