Summary
Overview
Work History
Education
Skills
Timeline
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Becca Kenoyer

Henderson,NV

Summary

Dynamic professional with extensive experience in customer care and service. I am effective with communication. Proven committed to delivering exceptional service and fostering positive relationships.

Overview

11
11
years of professional experience

Work History

Orthodontist Assistant

Prescott Orthodontics - Dr. Frederick Fenderson
03.2016 - 12.2024
  • Informed patients of oral health tips, orthodontic appliance care and home instructions.
  • Sterilized instruments, cleaned surfaces, and laid instruments on trays in preparation for orthodontic appointments.
  • Took impressions of patients' teeth to create dental appliances, like LLA, RPE, retainer and braces.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Set appointments and made follow-up calls.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Prepared patient X-rays and images for review by dentist.
  • Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
  • Documented patient information and treatment plan details by entering into Dolphin.

Bartender

Scores Sports Bar and Grill
09.2018 - 06.2023
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Completed requisitions to maintain required stock par levels.
  • Upheld strict regulations for safe alcohol service and food safety.

Office Manger

Manzanita Landscaping
12.2016 - 08.2018
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Server

Prescott Junction Restaurant
11.2013 - 04.2016
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Prescott High School
Prescott, AZ

Skills

  • Patient communication
  • Sterilization procedures
  • Patient care coordination
  • Data entry
  • Lab equipment maintenance
  • Staff hiring
  • Billing
  • Workforce management
  • Event coordination
  • Bar restocking
  • Health codes compliance
  • Safe service compliance
  • Mixology
  • Daily specials memorization
  • Table resetting
  • Food inspection
  • Hostess support
  • Team member support

Timeline

Bartender

Scores Sports Bar and Grill
09.2018 - 06.2023

Office Manger

Manzanita Landscaping
12.2016 - 08.2018

Orthodontist Assistant

Prescott Orthodontics - Dr. Frederick Fenderson
03.2016 - 12.2024

Server

Prescott Junction Restaurant
11.2013 - 04.2016

High School Diploma -

Prescott High School

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