Summary
Overview
Work History
Education
Skills
Timeline
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Becca Knipple

Saint Clair

Summary

Dynamic professional with proven expertise in food safety and exceptional customer service, honed at Martain's Grocery Store and other notable companies. Skilled in cake decorating and product presentation, I've significantly enhanced customer satisfaction and sales through innovative displays and effective communication. Adept at fostering positive work environments, my collaborative approach and allergen awareness have consistently upheld high standards of quality and safety.


Overview

10
10
years of professional experience

Work History

Bakery Worker

Martain's Grocery Store
02.2024 - 12.2024
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, and baking pastries as required for business needs.
  • Increased sales with effective product promotions and attractive displays.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Warehouse Picker

Amazon
09.2020 - 06.2023
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.

Deli Worker

Karns Quality Foods
08.2014 - 08.2020
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Displayed exceptional knowledge of various deli products, enabling informed recommendations to satisfy diverse tastes.

Education

High School Diploma -

Central Dauphin High School
Harrisburg, PA
01-2013

Skills

  • Food safety
  • Packaging products
  • Cleaning duties
  • Allergen awareness
  • Product presentation
  • Cake decorating
  • Communication
  • Customer service
  • Stocking and shelving

Timeline

Bakery Worker

Martain's Grocery Store
02.2024 - 12.2024

Warehouse Picker

Amazon
09.2020 - 06.2023

Deli Worker

Karns Quality Foods
08.2014 - 08.2020

High School Diploma -

Central Dauphin High School

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Becca Knipple