Becca Morgan
Kennewick,WA
Summary
Organized and dependable candidate for Overtime Specialist, bringing 34 years of expertise in management for retail/box store businesses. Cultivates rapport with individuals and TEAM to optimize project goals and successful output, resolve complex problems and deliver innovative improvement strategies. Proficient in Overtime Authorization Tracking System
(OATS) and microsoft.
Overview
35
35
years of professional experience
Work History
Administrator, Overtime Management
TerraGraphics
10.2023 - Current
- Extensive knowledge of Overtime Authorization Tracking System (OATS), utilizing daily for overtime callout's
- Utilization of OATS tracking system to schedule and prioritize craft resources, supporting the completion of critical needs of the organizations
- Working knowledge of commonly used computer applications, Microsoft Suite, Outlook, and Adobe Acrobat
- Track progress of OATS work packages to schedule qualified craft resources
- Frequent communication with Bargaining Unit personnel, Field Work Supervisors, First Line managers, and Level One managers, documenting justifications related to overtime needs
- Extensive knowledge of Hanford Site Worker Eligibility Tool (HSWET) systems and software, ensuring employees are current on ALL required training. This reduces risk, improves safety, and reduces cancellations. Also enables scheduled work to stay on task without interruption.
- Frequent use of Time Information System (TIS) and Employee Timecard Verification System (ETVS) to verify prior/current work week hours accumulated, to remain in compliance with SAFE work hours schedule. Verify correct charge codes in accordance with assigned overtime.
- Accurately and consistently administer correct overtime processes in accordance with WRPS polices and procedures, in addition to Hanford Atomic Trades Council (HAMTC) labor agreement.
- Strong ability to solve mathematical equations, utilized daily in tracking overtime hours for HAMTC overtime assignments
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintain personnel records and updated internal databases to support document management.
- Organize workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Exceptional communication to all HAMTC organizations through prompt response times and thorough issue resolution efforts.
- Apply the Collective Bargaining Agreement and maintain accurate documentation of company policies/procedures for easy reference by all employees.
- Develop and maintain up-to-date database of HAMTC contacts, facilitating quick and efficient communication through cell, email and overtime callout system
- Effectively collect, organize, and input call out information into OATS system.
- Maintain overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintain productive team communication to instill positive office atmosphere
Forklift Operator
Costco Wholesale Corp
05.1989 - 04.2024
- Safely load/unload trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improve warehouse efficiency by skillfully operating forklift to move, locate, stack and rack merchandise
- Continuous communication with management, departments and employees to coordinate daily shipments of freight, and merchandising plans.
- Maneuver heavy machinery through tight spaces, ensuring the safety of employee, members, maintaining a safe work environment.
- Maintain acceptable inventory levels, and keep frequent communication with management to relay discrepancies
- Maintain a daily forklift logbook and tracking maintenance system
- Forklift Trainer-In charge of implementing procedure training for new Forklift operators. Signed off on safe driving techniques and procedures in compliance with OSHA. Tested out new drivers through a required, computer/hands-on training system
Merchandise Manager
Costco Wholesale Corp
04.2004 - 11.2009
- Skilled in various software applications and programs including Microsoft Office and Adobe Creative Suite for employee scheduling.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and enhance sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Develop daily strategies with all department managers to maintain flow of freight, reset goods for seasons, new items coupons, vendor requirements.
- Develop departmental objectives, budgets, policies, and procedures.
- Ability to manage multiple tasks while remaining adaptable to continuous changes.
- Develop high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Enhance employee morale with regular recognition programs, team-building events, and open communication channels.
- Enhance customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
- Analyze sales data to identify trends and opportunities for growth within various product categories.
Receiving Manager
Costco Wholesale Corp
04.2000 - 03.2004
- Unload, sort and store incoming merchandise.
- Verifiy deliveries against paperwork and contacted vendors to resolve discrepancies.
- Manage shipping and receiving team, overseeing training, schedules, and work assignments.
- Train and supervise staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Department Manager
Costco Wholesale Corp
09.1994 - 03.2000
- Oversee inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with all departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Front End Supervisor
Costco Wholesale Corp
05.1989 - 08.1994
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Coached and mentored team members to ensure proper performance and customer relations
- In charge of scheduling Front-End staff for four years. Implement payroll budgets to maintain effective hourly productivity
- Monitor cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitor cash drawers in 12 checkout stations to verify adequate cash supply.
- Established and implemented policies, objectives and procedures for department to meet Warehouse goals.
Education
High School Diploma -
Kamiakin High School
Kennewick06.1987
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Scheduling
- Office Administrations
- Organization
- Effective Communication
- Time management
- Microsoft Office Suite
Timeline
Administrator, Overtime Management
TerraGraphics
10.2023 - Current
Merchandise Manager
Costco Wholesale Corp
04.2004 - 11.2009
Receiving Manager
Costco Wholesale Corp
04.2000 - 03.2004
Department Manager
Costco Wholesale Corp
09.1994 - 03.2000
Forklift Operator
Costco Wholesale Corp
05.1989 - 04.2024
Front End Supervisor
Costco Wholesale Corp
05.1989 - 08.1994
High School Diploma -
Kamiakin High School
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