Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Becca Rydalch

Fort Lupton,CO

Summary

Results-driven professional with a proven track record of providing customers tailored solutions to meet their unique needs. Skilled in establishing and nurturing strong client relationships, ensuring their satisfaction and loyalty. Possesses excellent communication and customer service skills, enabling seamless interactions and the delivery of top-quality service. Agile and adaptable, able to quickly respond to changing circumstances and consistently deliver exceptional results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Animal Adoptions/Memberships/Pledges Coordinator

The Wild Animal Sanctuary
03.2025 - Current
  • Prepare all membership relation plans and ensure compliance to all company procedures
  • Monitor all membership/animal adoption activities including data entry and profile overview
  • Perform research on various projects to prepare all projections for revenue
  • Process reports, QA spreadsheets/data, and track activities in fundraising database and electronic/hard-copy filing system
  • Perform regular/daily data entry and research when applicable
  • Maintain an effective portfolio for all donors and ensure optimal usage of all fundraising software and monitor gift cycles for all department needs
  • Conducts, writes, edits, and/or participates the preparation of persuasive, accurate, and participates the preparation of persuasive, accurate, and grammatically and syntactically correct solicitations, proposals, case statement, reports, correspondence, and other department related communication materials in support of the organization's data entry activities.

Operating Room Assistant/Anesthesia Aide

Boulder Community Health
05.2024 - 10.2024
  • Expedient turn overs of operating rooms between surgery cases
  • Demonstrates knowledge of surgical asepsis in the handling of supplies and equipment
  • Provides for patient comfort and safety while transferring while assisting the RN in positioning of the patient when requested
  • Picks needed supplies, equipment and instruments needed to complete surgical cases
  • Restock soft goods for operating rooms
  • Performs basic maintenance and safety checks on anesthesia equipment

Account Receivable Specialist

Integrated Pain Associates
02.2024 - 04.2024
  • Work all correspondence correctly that comes in from insurance
  • Answer front desk inquiries in regards to patient account balances through group messenger
  • Utilize notes and appropriate resources to gather information and follow up with patients balance calls/emails within a timely manner
  • Utilize notes and appropriate resources to help get claims paid and denials overturned
  • Work denials as they come in through correspondence or Waystar in a timely manner
  • Clean patient accounts by working A/R as necessary
  • Adjust off old balances as needed
  • Submit correct documentation with all appeals
  • Submit corrected claims as needed
  • Research and follow up all denials as thoroughly as possible

Payment Poster

Anthony Medical and Chiropractic Center
09.2023 - 02.2024
  • Completes payment entry in a timely and accurate manner including: Posts payments to practice management system (live checks as soon as possible, Online Credit Card payments the next business day, EFT deposits)
  • Records batch totals with date and initials on payment receipt spreadsheet
  • Balances batches and runs transaction reports
  • Verifies all EFT deposits and scanned checks have been posted by month end
  • Properly communicates and documents payment denials in the practice management system and to the appropriate billing representative in a timely manner.

Charges

Anthony Medical and Chiropractic Center
08.2023 - 09.2023
  • Collects and verifies data about clients with the goal of improving client services
  • Entering billing and insurance data into a computer software system
  • Computing fees and payments that clients owe
  • Accurately and efficiently enter charges and adjustments
  • Inform supervisor of consistent issues when identified
  • Keep current on informational changes in billing procedures
  • Performs other duties as assigned
  • Must follow HIPAA guidelines at all times.

Branch Office Administrator

Edward Jones
01.2023 - 08.2023
  • Assist Financial Advisor with day to day financial operations of client accounts and prospects, critical thinking, strong verbal skills, effective writing, organized, and multitasking
  • Schedule appointments, annual reviews, follow up calls, schedule systematic contact activities and compile client reports
  • Conduct weekly branch office meetings, update client and prospect data records
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Provide customer services which includes assisting in opening accounts, closing accounts, making deposits, issuing distributions of funds, create reports for annual reviews, planning of all client events
  • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Organized files, developed spreadsheets, faxed reports and scanned documents.

Branch Office Administrator

Edward Jones
10.2021 - 12.2022
  • Responsible for uninterrupted flow of work and other day-to-day activities of the office
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Open, sort and distribute incoming correspondences, including faxes and email
  • Provide customer services which includes assisting in opening accounts, closing accounts, making deposits, issuing distributions of funds, create reports for annual reviews, planning of all client events
  • Maintain scheduling and event calendars
  • Schedule and confirm appoints for clients
  • Greet visitors, ascertain purpose of visit and direct them to appropriate staff.

On-Call Branch Office Administrator

Edward Jones
05.2021 - 10.2021
  • Update's prospect and client data records
  • Assists with Planning Seminars Learned and adapted quickly to new technology and software applications
  • Proven ability to learn quickly and adapt to new situations
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Manager

Giddy Up Glamour
08.2020 - 05.2021
  • Built successful retail team by recruiting, hiring, and mentoring well-qualified personnel for key positions while coordinating employee schedules for optimum performance and shift coverage
  • Assisted with promotions, including building displays, organizing merchandise and directing signage changes and supporting store manager by handling day-to-day responsibilities
  • Maintained store standards in merchandising, and visual presentation all while helping customers navigate store, complete sales and process returns
  • Addressed and resolved escalated customer complaints and worked to restore satisfaction to best suit customer budget and preferences
  • Tracked and reported Facebook analytics by monthly basis using excel spreadsheet
  • Verified sales prices and processed cash or credit payments to complete sales.

Sales Associate

Giddy Up Glamour
06.2019 - 08.2020
  • Helped customers navigate store, complete sales, and process returns
  • Recommended merchandise to suit customer budget and preferences
  • Drove sales success by building displays and merchandising attractive arrangements
  • Verified sales prices and processed cash or credit payments to complete sales.

Guest Services

Splashway Waterpark & Campground
05.2015 - 08.2017
  • Improved customer satisfaction by providing information about facilities and entertainment operations
  • Managed booth at any location, handling all restocking, cleaning and customer needs
  • Processed payments and maintained sales records
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris.

Administrative Assistant

Schulte Machine Works Inc
05.2013 - 04.2017
  • Eliminated security risks by shredding old records and confidential information and kept office file system highly organized
  • Kept tool rooms, supply rooms, and other warehouse spaces organized for easy access
  • Verified shipments by checking received items against invoices
  • Prepared items for storage, sales and shipment with proper staging and tagging and moved products to next station for further processing or packaging.

Education

Associate of Science - General Studies

Wharton County Junior College
Wharton
12.2017

Skills

  • Documentation management
  • Proficient in Microsoft Office Suite
  • Effective leadership
  • Analytical reasoning
  • Problem-solving
  • Client Relationship Building
  • Attention to detail
  • Medical billing knowledge
  • Time Management
  • Goal-oriented mindset
  • Multitasking and organization
  • Data entry

Certification

  • Certified Phlebotomy Technician, 04/01/24-12/01/31
  • BLS Certification, 05/01/24-05/01/26

Timeline

Animal Adoptions/Memberships/Pledges Coordinator

The Wild Animal Sanctuary
03.2025 - Current

Operating Room Assistant/Anesthesia Aide

Boulder Community Health
05.2024 - 10.2024

Account Receivable Specialist

Integrated Pain Associates
02.2024 - 04.2024

Payment Poster

Anthony Medical and Chiropractic Center
09.2023 - 02.2024

Charges

Anthony Medical and Chiropractic Center
08.2023 - 09.2023

Branch Office Administrator

Edward Jones
01.2023 - 08.2023

Branch Office Administrator

Edward Jones
10.2021 - 12.2022

On-Call Branch Office Administrator

Edward Jones
05.2021 - 10.2021

Assistant Manager

Giddy Up Glamour
08.2020 - 05.2021

Sales Associate

Giddy Up Glamour
06.2019 - 08.2020

Guest Services

Splashway Waterpark & Campground
05.2015 - 08.2017

Administrative Assistant

Schulte Machine Works Inc
05.2013 - 04.2017

Associate of Science - General Studies

Wharton County Junior College

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