Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Becca Wallington

Becca Wallington

Barista
Columbia,TN

Summary

People-oriented barista with distinct experience-enhancing customer connections. I am proven to be reliable, and flexible with a personal passion for unique drinks. I endeavor to create positive change wherever I am and provide each customer with a relaxing and catered experience. Pursues any opportunity to support team members and customers alike.

Overview

4
4
years of professional experience

Work History

Jewelry Manufacturer/Social media management

Eye Candy LA
Los Angeles , CA
12.2024 - 04.2025
  • Upheld exceptional standards for cleanliness, precision, and artistry throughout all stages of the jewelry-making process .
  • Contributed to company growth by consistently meeting targets for both quantity and quality of finished products delivered on time.
  • Spearheaded research into emerging trends in materials and designs for future product development opportunities.
  • Collaborated with design team to create unique and innovative jewelry pieces for market demand.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Barista

La Rochelle Bakery & Cafe
North Hollywood, CA
06.2024 - 12.2024
  • Enhanced customer satisfaction by describing what makes La Rochelle’s drinks specific & exciting.
  • Stocked baked goods in a way that catches the eye
  • Prepared sauces and syrups from scratch everyday to maintain consistent business.
  • Maintained strong communication with supervisors regarding stock levels, and potential display changes.
  • Assisted customers with special requests, elevating their cafe experience

Barista/ Cashier/ Expo

FattyMart
05.2023 - 03.2024
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Consistently improved Fatty Mart's branding footprint through colorful and creative signs.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted FOH and BOH staff with preparing for events, and coordinating smooth execution to maximize guest satisfaction.
  • Worked with managers to create new drinks and refine fan favorites.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Checked in with diners to assess satisfaction and collect new ways to create comfortable and exciting environment.

Barista/Barista Trainer/Cashier

Starbucks
10.2021 - 07.2022
  • Managed back-of-house storage with efficiency and solid understanding of database operations.
  • Went above and beyond with creative storefront signage to produce welcoming 'third-place' environment.
  • Received partner of the quarter from May-July 2022
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Pine Hills Adventist Academy
Auburn, CA, United States
06.2021

Skills

  • Punctual and Reliable
  • Customer Complaint Resolution
  • Time management abilities
  • Teamwork and Collaboration
  • Opening and closing duties
  • Beverage preparation
  • Espresso machine operation
  • Performance improvement
  • Excellent memory
  • Product displays
  • Creative sign art

Timeline

Jewelry Manufacturer/Social media management

Eye Candy LA
12.2024 - 04.2025

Barista

La Rochelle Bakery & Cafe
06.2024 - 12.2024

Barista/ Cashier/ Expo

FattyMart
05.2023 - 03.2024

Barista/Barista Trainer/Cashier

Starbucks
10.2021 - 07.2022

High School Diploma -

Pine Hills Adventist Academy
Becca WallingtonBarista
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