Christian Beck
Telluride,CO
Summary
. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Paradise Resortwear
11.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Housekeeping Manager
Opal Collections
09.2022 - 08.2023
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
- Managed staff of 28 housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Concierge Manager
Opal Collections
09.2021 - 09.2022
- Coached, supported and developed team with goal of continuous growth and skill improvement.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
- Organized special events for VIP guests, ensuring memorable experiences that fostered loyalty.
- Created customized itineraries for guests based on interests and preferences to enhance their stay experience.
- Collaborated with housekeeping department to ensure timely room readiness for early check-ins or late departures.
Account Executive
Total Quality Logistics Inc.
04.2020 - 08.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
John Tyler Community College
Chester, VA 08.2017 - 05.2019
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- POS Systems
- Accurate Cash Handling
- Relationship building and management
Timeline
Store Manager
Paradise Resortwear
11.2023 - Current
Housekeeping Manager
Opal Collections
09.2022 - 08.2023
Concierge Manager
Opal Collections
09.2021 - 09.2022
Account Executive
Total Quality Logistics Inc.
04.2020 - 08.2021
John Tyler Community College
08.2017 - 05.2019
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