Beck Marcotte
Waterbury, CT,United States
Summary
Kind and caring Resident Assistant with a 2-year history of offering compassionate and professional companionship and conversation to residents. Works independently with minimal supervision. Reliable, patient and committed to serving others.
Overview
3
3
years of professional experience
Work History
Resident Assistant
University of Connecticut
Storrs, Connecticut
08.2020 - 05.2022
- Foster interpersonal relationships between 60+ residents
- Attended, participated and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports and maintenance requests.
- Encouraged community atmosphere by implementing educational and social programs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Led by example through mature behavior consistent with university regulations and rules.
- Counseled peers on career, academic and personal concerns.
- Implemented and enforced university and campus housing policies.
- Mediated and conflicts to achieve peaceful and fair resolutions.
- Created and implemented social, educational and recreational programs for residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Supported personal needs of residents dealing with diverse conditions.
Office Assistant
University of Connecticut
Storrs, CT
01.2018 - 01.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with residents and families by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Arranged appointments between Housing Director and residents.
Summer Camp Counselor
Harbor Camps, Inc
06.2019
- Led groups of children safely through variety of camp activities
- Implemented camp activities fostering physical, social and emotional growth
- Organized and guided group activities by leading, coaching and participating with campers
- Effectively communicated and enforced safety guidelines
- Established positive personal connections with and between campers.
- Worked with children of varying age, interest, skill and developmental levels
- Walked alongside troubled or homesick campers during day hikes and expeditions
- Supervised groups of children in log cabins for sleepaway camp
- Cared for personal and health needs of disabled campers
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement
- Supported children by actively listening and offering encouragement
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
Student
Staff, University of Connecticut Dining Services
Storrs, CT
08.2018 - 10.2018
- Trained in several positions including Kitchen Prep, Dining Area Staff, and Barista.
- Trained to observe OSHA standards when in presence of industrial-grade kitchen appliances along with food-handling hygiene.
- Prepared and organized food ingredients for later use
- Provided safety and sanitation for students utilizing common dining areas by sanitizing surfaces between uses, collecting and disposing of refuse, and responding to slip-hazards in timely manner.
Education
Bachelor of Arts - BA - Human Rights & Sociology
University of Connecticut
Storrs, CT08.2022
High School Diploma -
Crosby High School
Waterbury, CT06.2017
Skills
- Rapport Development
- Communication
- Emergency Support
- Observational Skills
- Clerical Support
- Customer Satisfaction
- Mediation
- Staff Communication
- Compassionate Care
Timeline
Resident Assistant
University of Connecticut
08.2020 - 05.2022
Summer Camp Counselor
Harbor Camps, Inc
06.2019
Student
Staff, University of Connecticut Dining Services
08.2018 - 10.2018
Office Assistant
University of Connecticut
01.2018 - 01.2019
Bachelor of Arts - BA - Human Rights & Sociology
University of Connecticut
High School Diploma -
Crosby High School
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